Published by UpSurgeOn on Jan 29, 2024

contact Head Atlas Chat with our AI-based Head Atlas Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Head Atlas?



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Why chat with our AI Head Atlas Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Head Atlas.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Thank you developers.What you are not understanding at the moment is that the old version was really helpful and superb.i had used that for studying head and neck anatomy and that was superb.the shiny skull in new model is annoying and some features like multiselect are also missing.you said in response to other one star comments that we added this and that but what did you add to skull model apart from changing colour and appearance.you just ruined it.you should include that old model in your app as well.It's really good! What would make it perfect is the ability to select and isolate multiple bones and the ability to reverse the direction of sectioning.

2. Being able to view the skull in cross sections gives a way better idea of the extension of various bones in different views and this is especially true for bones like the sphenoid, ethmoid, palatine etc.I really like the app.

3. But it really is very good regardless.Very nice application, with good features (like explode bones, detailed view, hide, fade etc.,). It improved my understanding of facial bones in the mid-face region.

4. DON'T perform self-surgery Incredible! I've taken a lot of anatomy classes My dad used to teach me when I was little...they made me cut up a DEAD cat and boil a DEAD raccoon...Became an EMT.

5. Another thing that I'd love to see in the next update is a revamped "section" feature, where you can section the brain and see it like in an MRI with white and grey matterIt was just amazing.

6. The level of detail is amazing! I'm epileptic and seizures suck!...*so I'll just PRETEND I am going in there to perform PRETEND self-surgery.

7. One problem I have is the lack of structure names in the nervous system, such as corpus callosum, cingulate gyrus, substantia nigra, cranial nerves nuclei etc.

8. Aside from that, absolutly phenominal!Amazing app for a medical student! I highly recommend it! It makes learning the skull so much easier.

9. However, the previous version had this "area" feature that marked the sections without isolating the bone.

10. I really enjoy moving around the bone as if I hold it and having explanations to the main parts of it.Beautiful interface.

11. Must have to understand and memorize the anatomy of the head.

Steps to Troubleshoot & Fix Head Atlas Issues

1. Fix Head Atlas Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Head Atlas: Restarting the app will resolve most errors.
  2. Update the Head Atlas App. Here is how:
    1. On Android goto PlayStore » Search for "Head Atlas" » Open Head Atlas » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Head Atlas » click "UPDATE".
  3. Clear Head Atlas app cache: Clearing cached data will force your app to retrieve the latest data directly from Head Atlas servers.
    1. On Android, goto Settings » Apps » Select "Head Atlas" » click Storage » click "Clear Cache".
  4. Check Head Atlas app permissions. If any of these permissions required to use your device's features are disenabled, Head Atlas might not work.
  5. Uninstall and reinstall Head Atlas. If nothing else has worked, completely uninstall Head Atlas then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Head Atlas not working


2. Fix Head Atlas Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Head Atlas be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Head Atlas not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Head Atlas may not be able to connect to the Internet when running in the background.

Reported Issues

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