Published by UnitySeguros on Sep 19, 2024

Report an issue with Unity.
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Why should I report an Issue with Unity?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of UnitySeguros to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Unity

1. El único broker de seguros regional de Centroamérica, con presencia en: Costa Rica (Unity Corredores de Seguros), El Salvador (Unity Setessa), Guatemala (Unity Promotores), Honduras (Unity Interbroker), Nicaragua (Unity Inverseguros) y Panamá (Unity Ducruet, Alo Seguro y Maneja Seguro).

2. Con Unity App tienes todos tus seguros a la mano, sin importar en cuántas aseguradoras los tengas.

3. Con Unity App ahora tienes el control total de tus seguros.

4. Desde tu celular podrás: ver la información de tus pólizas, tramitar renovaciones, realizar pagos on line, recibir seguimientos y actualizaciones de tus reclamos.

5. Además, podrás ver el listado de médicos y talleres autorizados y chequear tu historial de conductor en ATTT para evitar inconvenientes.

6. Y para mantenerte siempre al día recibirás diferentes notificaciones.

7. En Panamá trabajamos con las siguientes aseguradoras: Internacional de Seguros, Assa compañía de seguros, Sura, Mapfre, Palig, Ancon, Óptima, La Regional de Seguros, Banesco Seguros, Vivir Seguros, Bupa, WorldWide Medical, BlueCross, Aliado Seguros, Multibank Seguros, Nacional de Seguros, General de Seguros, Seguros Fedpa, Acerta Seguros, Chubb Seguros.

Unity Customer Insights

1. You have to update it with finger print recognition instead.App still giving me the option to update, I tried to update it, but there is not updates pending, deleted app and reinstall, still same issue and password never works, I changed it severa times but still not working, please fix all the issues!This never works for me.

2. But yeah if you download it just know that sometimes it may not work so make the most of it when it does! Update, 2 weeks in same issue.

3. I tried loging in, but it just doesn't workWith the new update the app doesn't accept my password.

4. Other than that when it does work support within the app is quick and good.

5. 70% of the time the app wont work, crashes and wont open.

6. Smart way to keep you away from your insuranceApp keeps crashing...It doesn't work hey unity.

7. I need this app I always use it.Not only does it crash, but when it is working it does't give any relevant information.

8. This sucks!I just updated the app but it does not allow me to sign in.

9. Please fix this.Says I can't login because I need to update.

10. When I try to update says I have the latest version.

11. I tried to reset it but it didn't work.

Steps to Troubleshoot & Fix Unity Issues

1. Fix Unity Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Unity: Restarting the app will resolve most errors.
  2. Update the Unity App. Here is how:
    1. On Android goto PlayStore » Search for "Unity" » Open Unity » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Unity » click "UPDATE".
  3. Clear Unity app cache: Clearing cached data will force your app to retrieve the latest data directly from Unity servers.
    1. On Android, goto Settings » Apps » Select "Unity" » click Storage » click "Clear Cache".
  4. Check Unity app permissions. If any of these permissions required to use your device's features are disenabled, Unity might not work.
  5. Uninstall and reinstall Unity. If nothing else has worked, completely uninstall Unity then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Unity not working


2. Fix Unity Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Unity be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Unity not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Unity may not be able to connect to the Internet when running in the background.

Reported Issues