Published by Ufuk Ali ARSLAN

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Why should I report an Issue with DGS - Dikey Geçiş Sınavı?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ufuk Ali ARSLAN to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

DGS Customer Insights

Steps to Troubleshoot & Fix DGS Issues

1. Fix DGS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DGS: Restarting the app will resolve most errors.
  2. Update the DGS App. Here is how:
    1. On Android goto PlayStore » Search for "DGS" » Open DGS - Dikey Geçiş Sınavı » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DGS » click "UPDATE".
  3. Clear DGS - Dikey Geçiş Sınavı app cache: Clearing cached data will force your app to retrieve the latest data directly from DGS servers.
    1. On Android, goto Settings » Apps » Select "DGS - Dikey Geçiş Sınavı" » click Storage » click "Clear Cache".
  4. Check DGS app permissions. If any of these permissions required to use your device's features are disenabled, DGS might not work.
  5. Uninstall and reinstall DGS. If nothing else has worked, completely uninstall DGS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DGS not working


2. Fix DGS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DGS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DGS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DGS may not be able to connect to the Internet when running in the background.

Reported Issues