Contact Protocol Director APP Customer Service

Why should I report an Issue with Protocol Director APP?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Protocol to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Protocol's Director Drone has the following features & functions using the Director App. 4.

2. Automatically Share video and photos on social media accounts. 5.

3. Downloads video and photo to phone or tablet albums.

1. what a waste of time & money!This is a good app but when you try to connect to the drone it won't connect I have to use a different phone also for people that have this if your drone motor stop working it means that you are not cooling off your motor its says wait about 15 minutes for the motor to cool offAndroid app doesn't load on Google Pixel 4 XL.

2. But its kinda hard to get used to with the controls because u get confused by the left from the right or even with going up from down.AMAZING !!! I am still having a hard time believing that it really works like it is suppost to !!! The other fold up drone I bought had everything wrong with it LOVIN IT ... MY EXPERIENCE WITH IT HAS BEEN GREAT SO FAR ........ THANK U SO MUCH for taking time and having quality craftsmanship in your product IT HAS BEEN FASINATINGSurprisingly enough it does everything that it claims.

3. you just install the app and connect to it the same way you would accept you don't connect to a vento Wi-Fi you connect to director Wi-Fi that the drone emits.

4. I had no problems getting everything linked and was in the air as quickly as I got batteries in the controller.Tried to connect to home wifi but has a wifi called director and it got stuck on "Obtaining IP Adress" for a long time and did not connect.

5. Crash landed on my first flight because it did not show the REAL introductory instructions (most importantly) GPS CALIBRATION!!!!@@Absolutely love this drone.

6. waste of money on drone I thought, if unable to view the video or pics.

7. secondly customer support told me this is the only protocol director app but you can actually use the protocol vento app to control the director which doesn't have any malware.

8. I was eyeing a $176 dollar drone before i noticed this one.

9. Good beginner drone as well as novice.

10. This was a $100 drone and i thought it was worth it.

11. The connection with the director was awful and the camera kept on freezing.Malware detection alert.

1. Fix Protocol Director APP Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Protocol Director APP: Restarting the app will resolve most errors.
2. Update the Protocol Director APP App. Here is how:
   1. On Android goto PlayStore » Search for "Protocol Director APP" » Open Protocol Director APP » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Protocol Director APP » click "UPDATE".
3. Clear Protocol Director APP app cache: Clearing cached data will force your app to retrieve the latest data directly from Protocol Director APP servers.
   1. On Android, goto Settings » Apps » Select "Protocol Director APP" » click Storage » click "Clear Cache".
4. Check Protocol Director APP app permissions. If any of these permissions required to use your device's features are disenabled, Protocol Director APP might not work.
5. Uninstall and reinstall Protocol Director APP. If nothing else has worked, completely uninstall Protocol Director APP then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Protocol Director APP not working

2. Fix Protocol Director APP Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Protocol Director APP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Protocol Director APP not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Protocol Director APP may not be able to connect to the Internet when running in the background.