Published by Incheon International Airport Corporation on Nov 26, 2024

Report an issue with Incheon Airport+.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Incheon Airport+?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Incheon International Airport Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Incheon Airport+ image 1 contact Incheon Airport+ image 2

Incheon Airport+ Customer Insights

1. 이렇게 될거면 "시간정순배열 시간역순배열"을 왜 만들어 놓은 겁니까? "시간배열"버튼을 누를 때마다 실제 화면상에서도 그렇게 비행기 순서가 배열돼야 의미가 있지 않겠습니까? 요청과 더불어 제안을 하나 하자면, "시간배열"버튼에 세가지 기능을 부여하는 겁니다.

2. 비행기 출발 도착시간이 수시로 변경될 때 "시간정순 배열" 버튼이나 "시간역순 배열"을 아무리 눌러도 실제 화면상에서는 비행기 순서가 변경되지 않습니다.

3. 예를 들면 "내일정"메뉴에서 "새로고침"버튼 외에 추가로 "시간 정순 배열, 시간 역순 배열"버튼이 새로이 생성됐더라구요.

4. Installed for a short visit; information is good but app gobbled up 22% of my battery life in three short hours.

5. 둘째는 시간정순배열에 따라 실제 화면도 그렇게 변화시키는 기능.

6. May have been allowing location services but there was also a bug that kept popping up instead of quitting the request which I have a feeling was the main culprit.

7. Will keep installed if dev wants to contact for log files for inspection.Very informative and user friendly.

8. Easy to understandFor me it's not working???????🌟🌟🌟🌟🌟인천공항 모바일앱 팀에게 요청드립니다.

9. 이번에 앱 기능중 일부가 업그레이드 된 걸로 보입니다.

10. 하나는 실제화면을 변화시키지 않는 기능.

11. 그런데 여기서 아쉬움이 큽니다.

Steps to Troubleshoot & Fix Incheon Airport+ Issues

1. Fix Incheon Airport+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Incheon Airport+: Restarting the app will resolve most errors.
  2. Update the Incheon Airport+ App. Here is how:
    1. On Android goto PlayStore » Search for "Incheon Airport+" » Open Incheon Airport+ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Incheon Airport+ » click "UPDATE".
  3. Clear Incheon Airport+ app cache: Clearing cached data will force your app to retrieve the latest data directly from Incheon Airport+ servers.
    1. On Android, goto Settings » Apps » Select "Incheon Airport+" » click Storage » click "Clear Cache".
  4. Check Incheon Airport+ app permissions. If any of these permissions required to use your device's features are disenabled, Incheon Airport+ might not work.
  5. Uninstall and reinstall Incheon Airport+. If nothing else has worked, completely uninstall Incheon Airport+ then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Incheon Airport+ not working


2. Fix Incheon Airport+ Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Incheon Airport+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Incheon Airport+ not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Incheon Airport+ may not be able to connect to the Internet when running in the background.

Reported Issues