Contact TrueConf 4K Video Calls Customer Service

Why should I report an Issue with TrueConf 4K Video Calls?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TrueConf to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Run flawless video calls and conferences, exchange messages in private and group chats, share your content, and show slides!

2. TrueConf provides video conferencing tools for your business communications and remote collaboration — for free!

3. Free 1-on-1 video calls with TrueConf users. • Video conferences.

4. Make and view presentations in a separate video window, with the ability to enlarge the content shared. • Quick social login.

5. Persistent personal and group chats available both inside and outside of video conferences.

6. Additionally, you can host and join video meetings right from your Smart TVs thanks to Android TV native support. • Video calls.

7. Schedule or start instant group conferences. • Page-by-page display of meeting participants.

8. Sign-in on multiple devices, with consistent chat history. presentations, co-browse with your colleagues or provide remote help instantly. • Screen sharing.

9. Share your smartphone screen with colleagues and use drawing tools to collaborate jointly on content or provide remote assistance. • Slideshow.

10. Schedule conferences and send invitations automatically when connected to TrueConf Server. • Conference management.

11. Follow meeting progress when the app is minimized. • All video orientation modes.

1. Overall good 👍Using the Nvidia Shield and a Logitech C920 the people of the other end of the line report hearing an echo of their own voice.

2. Audio from the receiving end is very good but I have been told that the other end (who are on Windows) hears a constant echo and my voice is not very clear to them.

3. Would love to continue using this if the issue can be isolated/fixed for the ShieldTV.Good app, really clear and glitch free calling but just a few things that the developer needs to consider; Fix error message, bug fix required, constantly comes up everyone I open the app.

4. Edit: Looks like they are adding file upload soon, thanks for the response!The video quality is great on the Nvidia ShieldTV.

5. my goal is to be able to call them from the nvidia shield having full tv size video call.

6. Also you need to write in the ability to allow the app to run in the background, I use it on a smart TV but if I ever leave the app I go offline, so background running is needed.Good so far.

7. using Google TV and Logitech c922, with a powerful enough power supply and a USB hubGreat app, but it's missing the file upload feature which kneecaps it.

8. But on phone there is no option to enable loudspeaker which defeats the purpose of video conferencing - no point when you always have to put the phone near your ear.

9. Getting browser functionality, as opposed to downloading a client on a PC, it's going to require me to learn a little bit more.installed on phone.

10. works great phone to phone.

11. there's strong Echo on the other side.

1. Fix TrueConf 4K Video Calls Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TrueConf 4K Video Calls: Restarting the app will resolve most errors.
2. Update the TrueConf 4K Video Calls App. Here is how:
   1. On Android goto PlayStore » Search for "TrueConf 4K Video Calls" » Open TrueConf 4K Video Calls » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TrueConf 4K Video Calls » click "UPDATE".
3. Clear TrueConf 4K Video Calls app cache: Clearing cached data will force your app to retrieve the latest data directly from TrueConf 4K Video Calls servers.
   1. On Android, goto Settings » Apps » Select "TrueConf 4K Video Calls" » click Storage » click "Clear Cache".
4. Check TrueConf 4K Video Calls app permissions. If any of these permissions required to use your device's features are disenabled, TrueConf 4K Video Calls might not work.
5. Uninstall and reinstall TrueConf 4K Video Calls. If nothing else has worked, completely uninstall TrueConf 4K Video Calls then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TrueConf 4K Video Calls not working

2. Fix TrueConf 4K Video Calls Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TrueConf 4K Video Calls be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TrueConf 4K Video Calls not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TrueConf 4K Video Calls may not be able to connect to the Internet when running in the background.