Contact Jones Soda Co. Customer Service

Why should I report an Issue with Jones Soda Co.®?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jones Soda Co. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. From Texas, with Love my friends.As the first review I will be giving 5 stars all because your soda is great! Having an AR feature is cool too, because watching some dude talk to me whilst on a bottle is quite unique.

2. Really fun idea! The app worked for me.Doesn't even work, allowed access to my camera but nothing but a black screen with instructions.

3. Surprisingly, those parts are the "find Jones soda" and "buy Jones soda" features.

4. I've tried this three times now and all I get is a loading screen.This thing plainly and simply doesn't actually work.

5. Crazy what company's get away with.The app works and it can detect the label in a timely matter but loading the video takes way too long.

6. However, the reel labels feature worked very well and was quite entertaining.

7. This does make me want to buy more just to see the different reels.Only installed to check out the AR label, but after reading through the terms and conditions... Immediately uninstalled.

8. Yeah, nice gimmick.I LOVE the Reel Labels.

9. The app works fine but if you want to take one step back in a feature you're in you can't exit.

10. I would view this app as fully fictional unless you're incapable of buying soda on your own.

11. I also saw that there weren't any ratings, and I decided to change that today.Very simple app but I really love the concept.

1. Fix Jones Soda Co. Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Jones Soda Co.: Restarting the app will resolve most errors.
2. Update the Jones Soda Co. App. Here is how:
   1. On Android goto PlayStore » Search for "Jones Soda Co." » Open Jones Soda Co.® » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jones Soda Co. » click "UPDATE".
3. Clear Jones Soda Co.® app cache: Clearing cached data will force your app to retrieve the latest data directly from Jones Soda Co. servers.
   1. On Android, goto Settings » Apps » Select "Jones Soda Co.®" » click Storage » click "Clear Cache".
4. Check Jones Soda Co. app permissions. If any of these permissions required to use your device's features are disenabled, Jones Soda Co. might not work.
5. Uninstall and reinstall Jones Soda Co.. If nothing else has worked, completely uninstall Jones Soda Co. then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Jones Soda Co. not working

2. Fix Jones Soda Co. Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Jones Soda Co. be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Jones Soda Co. not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Jones Soda Co. may not be able to connect to the Internet when running in the background.