Published by TravellerPass LLC on Sep 4, 2024

Report an issue with TravellerPass App.
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Why should I report an Issue with TravellerPass App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TravellerPass LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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TravellerPass App Customer Insights

1. Bla bla, what is this?Keep crashing whenever asking for need help ... booked for cleaning services and they said the offer is no longer avilable ! so far useless even I got full year membership !I choose the free trial for 15 days to test the app before starting paid membership .

2. I emailed them, so far no reply.Membership required for getting a pass or offer, if I click getting membership, my id is not valid, its telling it has assigned to different person, also i received an email of activating train with validity of Jan 1 1970.

3. On one side theyre sending me notifications to claim my discounts and free scoops via the app and when i go to use these vouchers all the locations claim that the app isnt working.I had a simple problem and the department in charge of solving it beautifully, quickly and under the supervision of the CEO.

4. But all the offer .still closed so that mean fake trial period and not trust the offer they provideI reported few bugs and were fixed.

5. Customer service and app UX is sublime.The buy 1 get 1 free offer was refused at one of their restaurants.

6. So far so good, fact that I can't login on both of my phone's is a bit annoying but it makes sense since its membership linked.

7. After "escalating" to the management it was confirmed that the offer didn't exist anymore.

8. Then they asked us to come back as they would honor the offer... which we refused as we had already left.

9. In case you face any issues just report it and it would be fixed by the amazing team #travellerpass 👍App doesn't open.

10. Call and check the offers before going anywhere.The app has not been working for over 2 weeks now.

11. Before I had a review that I got a fake offer for this app by khaleej times.

Steps to Troubleshoot & Fix TravellerPass App Issues

1. Fix TravellerPass App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TravellerPass App: Restarting the app will resolve most errors.
  2. Update the TravellerPass App App. Here is how:
    1. On Android goto PlayStore » Search for "TravellerPass App" » Open TravellerPass App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TravellerPass App » click "UPDATE".
  3. Clear TravellerPass App app cache: Clearing cached data will force your app to retrieve the latest data directly from TravellerPass App servers.
    1. On Android, goto Settings » Apps » Select "TravellerPass App" » click Storage » click "Clear Cache".
  4. Check TravellerPass App app permissions. If any of these permissions required to use your device's features are disenabled, TravellerPass App might not work.
  5. Uninstall and reinstall TravellerPass App. If nothing else has worked, completely uninstall TravellerPass App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TravellerPass App not working


2. Fix TravellerPass App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TravellerPass App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TravellerPass App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TravellerPass App may not be able to connect to the Internet when running in the background.

Reported Issues