Published by Tomorrowland on Jul 16, 2024

Report an issue with Tomorrowland Festival.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Tomorrowland Festival?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tomorrowland to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Tomorrowland Festival image 1 contact Tomorrowland Festival image 2

About Tomorrowland Festival

1. The Official Tomorrowland Festival App is your guide during a magical experience at Tomorrowland 2024: Life in Boom, Belgium.

2. Discover the various performances and complete timetable of your favorite artists.

3. Find your way on the festival grounds with the interactive festival map and access all practical information on how to get there, location, festival site, DreamVille, and much more. - Line-up & Live Timetable: Discover all artists & new music, save them to your favorites & create your own personalized schedule. - Interactive Map: Find your way at Tomorrowland & DreamVille with clickable POIs and information about all stages, food stands & more. - Real-Time Push Notifications: Enable push notifications and location services to discover what's happening around you, and receive important information in real-time, such as line-up changes, emergency communication, and more. - All Practical Information: Find more information on how to get there, at the Festival site, Cashless Top-Ups, DreamVille, Food, Experiences & more, all at your fingertips.

Tomorrowland Festival Customer Insights

1. Any suggestions or ideas? FOR NOW I'M JUST GOING TO LISTEN ON ONE WORLD RADIO ON YOUTUBE!!🎶🎶🙋🏼 ♂️😎🎧🔈🔉🔊Works, and proves it's usefulness but there are some display issues, navigation through the app is not intuitive, connections to TML and Spotify accounts are brokenbest music app if your in to house music, always listen to it in shower, car, at home via bluetooth, currently listen to in sun chilling sunbathing with tunes on in car, just music to my ears, no ads which suits me, constant music, live sets from famous DJ'S, deffo most used app for me, with love from Liverpool, keep good work up guyspretty useless since you can't get a ticket at reasonable prices.

2. There are a few bugs like when I go to the voting page it doesn't let me scroll back to the top of the page, only allowing me ot go down and the music stops playing after a while(this isn't a problem with the app by the way)I know it isn't just me cause my mates have the same problem where the music just stops.Also PLEASE make a way to listen to the music offline.Poor Streaming Experience! I love Tomorrowland but this app needs to improve on it's streaming I can stream 4k movies on Netflix without any issues yet I can't go that long without this stopping and rebuffering.

3. Seems to work okay on my computer but not the app itself, Spotify works great with high quality on my phone however this app can't seem to stream so frustrating!Nice app for the festival with all the main shows and restaurant information needed.

4. Begone.would be great if the radio dj set's were to start from where they were paused, as i hear it on the car and unfortunately never get to hear a full set...I cannot get the app to open past a privacy statement.

5. Really nice and simple to use app, all details you need about the tomorrowland festival are in the app including scheduals for events.

6. I am disappointed because I want to listen to the excitement of Tomorrowland 2019.Fantastic app if you're a Tomorrowland fan.

7. 2) easy access to the bracelet pearls balance and top up (it was a maze to top-up online) 3) to have all the add up boughts available on the app instead of many PDF.

8. 4) a push up localisation button available for 5min to allow to easy locate your friends.

9. 5) keep logged in.Installed the app and it's "frozen" on the security section!! Uninstalled and reinstalled a few times and it is still stuck on the security screen.

10. No ads inside the app: Thank you!!!! Improvement appreciated: 1) to add friends to be able to cross which shows they wants to go too.

11. All you'll get is a frustrating experience and no ticket.

Steps to Troubleshoot & Fix Tomorrowland Festival Issues

1. Fix Tomorrowland Festival Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tomorrowland Festival: Restarting the app will resolve most errors.
  2. Update the Tomorrowland Festival App. Here is how:
    1. On Android goto PlayStore » Search for "Tomorrowland Festival" » Open Tomorrowland Festival » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tomorrowland Festival » click "UPDATE".
  3. Clear Tomorrowland Festival app cache: Clearing cached data will force your app to retrieve the latest data directly from Tomorrowland Festival servers.
    1. On Android, goto Settings » Apps » Select "Tomorrowland Festival" » click Storage » click "Clear Cache".
  4. Check Tomorrowland Festival app permissions. If any of these permissions required to use your device's features are disenabled, Tomorrowland Festival might not work.
  5. Uninstall and reinstall Tomorrowland Festival. If nothing else has worked, completely uninstall Tomorrowland Festival then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tomorrowland Festival not working


2. Fix Tomorrowland Festival Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tomorrowland Festival be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tomorrowland Festival not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tomorrowland Festival may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to change my email address

    — by Eric Dömlang 2 years ago

More from the developer