Published by Hktk Studio on Oct 25, 2023

Report an issue with Timo.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Timo - Live Video Chat?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hktk Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Timo - Live Video Chat image 1 contact Timo - Live Video Chat image 2

Timo Customer Insights

1. First'recharge coins come in 4 days after talking to customer service and second recharge coins not come and there customer service person is still not replying me not giving me my coins or money back worst serviceIts very good for me this apps,we can earn and make friendstoo many useless apps The answer comes only from the side of the app people.I love it , because its really easy to use and so convenient its easy to find a match and easy to make friends also to other users, i hope this app like this will always improved more features specially adding videos and change profile pictures ❀️Nice application the girls here working are good looking, polite, cuteness etc.

2. I meet a new friend across the universe.I am using this app since January 2023.And it's very easy to connect to people all over world, i found some very good friends on Timo, Thanks Timo...Payment gateway is worst their services is also worst i recharge twise.

3. I could not recharge from my country.A wonderful application that enables you to meet friends from all over the world...and very wonderful customer service...Thank you to all those who work on the appI highly recommend this app for anyone looking for a reliable and fun live video chat experience.

4. The interface is user-friendly and the video quality is excellent, making it easy to connect with friends, family, or even strangers from all over the world.

5. I love the variety of features this app offers, from filters and virtual backgrounds to games and other interactive elements that make video chatting even more enjoyable.

6. I recommend this application is a good one for meet with people and talk.

7. The app is also very stable, with no glitches.So far this is the most entertaining app I have ever installed 😊 there's a lot of friendly guys.

8. I love this app very much as u can share ur feeling with them n u can be friend with them.

9. But there is an issue about recharge.

Steps to Troubleshoot & Fix Timo Issues

1. Fix Timo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Timo: Restarting the app will resolve most errors.
  2. Update the Timo App. Here is how:
    1. On Android goto PlayStore » Search for "Timo" » Open Timo - Live Video Chat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Timo » click "UPDATE".
  3. Clear Timo - Live Video Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from Timo servers.
    1. On Android, goto Settings » Apps » Select "Timo - Live Video Chat" » click Storage » click "Clear Cache".
  4. Check Timo app permissions. If any of these permissions required to use your device's features are disenabled, Timo might not work.
  5. Uninstall and reinstall Timo. If nothing else has worked, completely uninstall Timo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Timo not working


2. Fix Timo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Timo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Timo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Timo may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • stop my VIP subscription

    β€” by Joseph Halasan 1 month ago

  • Please requesting for cancellation of my VIP subscription I will be uninstalling the up and stop the auto debit in my gcash account

    β€” by Angelo Javier 1 month ago

  • I want to cancel my subscription. Here is my ID: 135952104470. Thank you. Kindly email me once done. jansenmarkbaril@redacted

    β€” by jansen 2 months ago

  • Please cancel my vip subscription this is my id 135934098488 I am no longer using the app. And it automatically debit my gcash please take action with this concern asap.

    β€” by Marvin Rodriguez 2 months ago

  • Please unsubscribe my vip subscription because I will stop using the app. Thank you.

    β€” by Marvin Rodriguez 2 months ago

  • Please cancel my subscription
    Timo ID 132027785032

    β€” by Rel 3 months ago

  • Timo ID 132027785032

    β€” by Rel 3 months ago

  • Hi i want to cancel my vip subscription in timo app please my id number is 134692493882 i hope it could be removed asap thank

    β€” by Kreisler 4 months ago

  • Hi i want to cancel my vip subscription in timo app please my id number is 133148479732 i hope it could be removed asap thank.

    β€” by Ron 4 months ago

  • Hi i want to cancel my vip subscription on timo app my id number. 133148479732

    β€” by Ron 4 months ago

  • How can i cancel my auto subscribe

    β€” by Dominic 5 months ago

  • i need new acc timo

    β€” by Irish 10 months ago

  • Cancel my VIP on timo

    β€” by John Lancer 1 year ago

  • Remove my cancellation

    β€” by Zeeshan 1 year ago

  • Harm for my health

    β€” by maru 1 year ago

  • i want to delete my timo account because i dont want it no more i tried to unstall it but it keeps automatically chatting and replying without my consent

    β€” by TEDDY T. DELELIS JR. 1 year ago