Published by Precise Wellness LLC on Aug 20, 2024

contact ThinkUp - Daily Affirmations Chat with our AI-based ThinkUp Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with ThinkUp?



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Why chat with our AI ThinkUp Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of ThinkUp.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I am not able to select and specific affirmation to "focus" on, only "All Affirmations." Also, the background music comes and goes...fading in and out for no reason.

2. All my music files are standard MP3 format!Good app, but poor customer service I like that this app allows you to record on your own voice, and it allows you to hav voice reminder.

3. AUDIO recordings are not backed up and cannot be transferred to a new device! Recently, after scrolling back through this app's reviews, I noticed that users requested the recording backup feature as far back is 2018! Developers could allow the recordings to be backed up to one's Dropbox, Google Drive, etc.

4. I don't like that automatically plays music with your affirmations it's very irritating because I'm trying to practice voice training.

5. Before this I was recording affirmations on my computer and putting my own background music.

6. PURE LAZINESS and INCONSIDERATION from the developers!Import my own music doesn't work! I like the idea of the app and all the promised functionality.

7. I wish that I could check off more than one playlist when I listen to them, an option to listen to the chosen playlists a specific number of times (like 3 or 5), and not have the timer cut off the last affirmation in the middle of it.

8. BUT, i couldn't add any track! I clicked on the add button, all my music showed up and were recognized as audio files, but when I select to add, its told me it's not a valid audio file.

9. Sometimes the affirmations don't play at all...? I have contacted customer support, but no resolution yet.I paid for a lifetime membership but all I can do is add and recorded affirmations.

10. I purchased the premium level so I could record multiple affirmations.

11. So I just paid for the premium version to unlock the ability to add my own music (this is the most important feature for me).

Steps to Troubleshoot & Fix ThinkUp Issues

1. Fix ThinkUp Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ThinkUp: Restarting the app will resolve most errors.
  2. Update the ThinkUp App. Here is how:
    1. On Android goto PlayStore » Search for "ThinkUp" » Open ThinkUp - Daily Affirmations » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ThinkUp » click "UPDATE".
  3. Clear ThinkUp - Daily Affirmations app cache: Clearing cached data will force your app to retrieve the latest data directly from ThinkUp servers.
    1. On Android, goto Settings » Apps » Select "ThinkUp - Daily Affirmations" » click Storage » click "Clear Cache".
  4. Check ThinkUp app permissions. If any of these permissions required to use your device's features are disenabled, ThinkUp might not work.
  5. Uninstall and reinstall ThinkUp. If nothing else has worked, completely uninstall ThinkUp then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ThinkUp not working


2. Fix ThinkUp Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ThinkUp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ThinkUp not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ThinkUp may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!