Contact Research Digest Customer Service

Why should I report an Issue with Research Digest?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The British Psychological Society to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Once you open this app, it downloads huge amounts of data for a bunch of articles which are largely textual.Amazing app, a lot of information and easily read even without psychological knowledge.

2. I've been using this app for quite some time now and I love it! One sma remark from a UX side - clicking back doesn't take me back, but exits the app and it's a bit frustrating :)Just get to their website.

1. Fix Research Digest Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Research Digest: Restarting the app will resolve most errors.
2. Update the Research Digest App. Here is how:
   1. On Android goto PlayStore » Search for "Research Digest" » Open Research Digest » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Research Digest » click "UPDATE".
3. Clear Research Digest app cache: Clearing cached data will force your app to retrieve the latest data directly from Research Digest servers.
   1. On Android, goto Settings » Apps » Select "Research Digest" » click Storage » click "Clear Cache".
4. Check Research Digest app permissions. If any of these permissions required to use your device's features are disenabled, Research Digest might not work.
5. Uninstall and reinstall Research Digest. If nothing else has worked, completely uninstall Research Digest then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Research Digest not working

2. Fix Research Digest Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Research Digest be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Research Digest not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Research Digest may not be able to connect to the Internet when running in the background.