Published by The Ambassador Platform on Jul 4, 2024

Report an issue with The Ambassador Plat.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with The Ambassador Platform?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Ambassador Platform to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact The Ambassador Platform image 1 contact The Ambassador Platform image 2

The Ambassador Plat Customer Insights

1. After the first use of the app I can no longer get past the initial opening screen.A bit disappointed that I cannot spell my name with umlauts in here, less so that the account creation cannot be done on my desktop, which is more convenient.Its horrible recently Keeps freezing.Very nice and easy to useGreat.

2. The time report shows all *previous* months/weeks as 0 time... When I definitely clocked up some time last month, and it used to show these previous time reports😕.

3. The app will just tell you that the login session expired AFTER you type a message or create a post.

4. How long do you keep login sessions? Unreliable and annoying.I get notifications now so yaay 😁.

5. Good job with the frequent updates and improvements😊Poor functionality, bad user experience.

6. Posting feature has a lot of limitations which make editing difficult.App is very glitchy.

7. You'll lose everything you've typed so far and have to do it again.

Steps to Troubleshoot & Fix The Ambassador Plat Issues

1. Fix The Ambassador Plat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Ambassador Plat: Restarting the app will resolve most errors.
  2. Update the The Ambassador Plat App. Here is how:
    1. On Android goto PlayStore » Search for "The Ambassador Plat" » Open The Ambassador Platform » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Ambassador Plat » click "UPDATE".
  3. Clear The Ambassador Platform app cache: Clearing cached data will force your app to retrieve the latest data directly from The Ambassador Plat servers.
    1. On Android, goto Settings » Apps » Select "The Ambassador Platform" » click Storage » click "Clear Cache".
  4. Check The Ambassador Plat app permissions. If any of these permissions required to use your device's features are disenabled, The Ambassador Plat might not work.
  5. Uninstall and reinstall The Ambassador Plat. If nothing else has worked, completely uninstall The Ambassador Plat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Ambassador Plat not working


2. Fix The Ambassador Plat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Ambassador Plat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Ambassador Plat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Ambassador Plat may not be able to connect to the Internet when running in the background.

Reported Issues