Published by BothliveTeam

Report an issue with BothLive-Global Live&Video Chat Plat.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with BothLive-Global Live&Video Chat Platform?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BothliveTeam to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

BothLive-Global Live&Video Chat Plat Customer Insights

1. I very much want to delete my account but it will not send the confirmation code it requires to do so.The admins of this app are so unreliable and unprofessional, I have submitted the requirements needed for hosting of my team but suddenly cut all contacts thru wechat, WhatsApp and email.

2. Also, while trying the free version (for all of 5 minutes before seeing what it was) it charge my Google account and set up recurring payments that the app page and app itself have no way of stopping.This app seems very sketchy, and there's a paywall for literally everything.

3. As well ask for gifts exchange for photos & you're NOT able DELETE your account which means probably stealing your information.

4. You can't chat without paying and they want more money to be able to sent videos, audio etc.

5. There is no way to block other users so they will still message you, and trust me they will spam message you if buy coins and offer you anything you want for them.

6. Cant delete my account.

7. Stay away.Update: 3 days have past and as a paying user of the platform I thought that I would have gotten a response from the support team.

8. So if you have money and want attention go for it.Pay for everything, to the tune of $2.14 a minute for calls.

9. Please be cautious.Everyone just wants your money, but hey they will sell their body's for it even if you don't want them to.

10. I'm uninstalling it and never looking back.Wont let me create a profile without a picture, so I uploaded a picture of my face, and it told me it couldn't find me in the pic.

11. When I go to reset the password, I put in my old "incorrect" password and it tells me it cant be the same password as my old one.

Steps to Troubleshoot & Fix BothLive-Global Live&Video Chat Plat Issues

1. Fix BothLive-Global Live&Video Chat Plat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BothLive-Global Live&Video Chat Plat: Restarting the app will resolve most errors.
  2. Update the BothLive-Global Live&Video Chat Plat App. Here is how:
    1. On Android goto PlayStore » Search for "BothLive-Global Live&Video Chat Plat" » Open BothLive-Global Live&Video Chat Platform » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BothLive-Global Live&Video Chat Plat » click "UPDATE".
  3. Clear BothLive-Global Live&Video Chat Platform app cache: Clearing cached data will force your app to retrieve the latest data directly from BothLive-Global Live&Video Chat Plat servers.
    1. On Android, goto Settings » Apps » Select "BothLive-Global Live&Video Chat Platform" » click Storage » click "Clear Cache".
  4. Check BothLive-Global Live&Video Chat Plat app permissions. If any of these permissions required to use your device's features are disenabled, BothLive-Global Live&Video Chat Plat might not work.
  5. Uninstall and reinstall BothLive-Global Live&Video Chat Plat. If nothing else has worked, completely uninstall BothLive-Global Live&Video Chat Plat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BothLive-Global Live&Video Chat Plat not working


2. Fix BothLive-Global Live&Video Chat Plat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BothLive-Global Live&Video Chat Plat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BothLive-Global Live&Video Chat Plat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BothLive-Global Live&Video Chat Plat may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I would like a refund of everything I have spent due to the girl I was dating are no longer together, I would like to take it all back.

    — by Craig Mcalhany 2 years ago

  • Please can you delete the account. I install it by recomandation of a friend, but dont know how to delete it.
    Hope this email can help me!

    p.s I send an email about 30 min ago.

    — by Brandy 2 years ago

  • I am unable to login in my bothlive account as I am not getting OTP in my assigned phone number

    — by NAMITA CHATURVEDI 2 years ago

  • Hello, My name is Marouen and I have an account bothlive (ID: 111021636). My account has been suddenly disabled even when I didn't break any law or policy of the application. I have many contacts and I have my VIP class. I want to get my problem resolved ASAP please.
    Thank you

    — by Marouen 2 years ago

  • Uiop

    — by Faheem 2 years ago

  • Hello! Last night I tried to become a guardian for the profile Miya 💦💦 and for some reason it is showing that I am a guardian for another profile with no name and is just a user account . I would like this issue to be resolved immediately.

    — by Steady 2 years ago

  • Hello, I have recently purchased BothLive and VIP for a year. As it clearly states on the options it says $7 a month, but instead it charged me all at once. This is outrageous and I would like to cancel my subscription and have my money back please.

    — by Drew Klakring 2 years ago

  • Why am I unable to open bothlive on my phone again

    — by Louise 2 years ago

  • hallo

    — by andrie fortuner 3 years ago

  • Delete my account and cancel my subscription
    ID: 110906003

    — by Travis 3 years ago

  • I have a agency because I have many girls. So plz send me details just timing broadcast.

    — by Faiqa 3 years ago

  • It’s me again I just wanted to let u know also that I kept paying for the recharge but it didn’t take it from my bank account and please cancel my subscription and delete my account

    — by Emilio 3 years ago

  • Please cancel my subscription and delete my account

    — by Emilio 3 years ago

  • Request permission to delete my iD 110741370

    — by Kenneth diggs 3 years ago

  • Why bothlive don't answer my feedback after 5days. This app is full of Vietnamese scam and fake account. I lost a lot of time and money.

    — by Michael 3 years ago

  • Hi i would like to unsubscribe my subscription. Thanks in advance:D

    — by Jeppe 3 years ago

  • I know I take a lot of time before wanting my refund. But in July when I was doing this worstless spend, I was mad about me and thinking that refund is impossible. I spend almost 1000$ on that app using Google Play and PayPal to spend from the same credit card. I want to know the issues now. What can I do?

    — by Michael 3 years ago

  • I would like a refund.

    — by Nen 3 years ago

  • Hi there,

    I would like you to please cancel my subscription and delete my account. My ID is 110713052. Thank you very much.

    Michael

    — by Michael Kuffel 3 years ago

  • Request the deletion of my account ID#110691318 and stop further billing

    — by Leo 3 years ago

  • How do I cancel the subscription

    — by Davion Oliver 3 years ago

  • Please delete my account Account #110648636

    — by [email protected] 3 years ago

  • Hi,
    I purchased a 1 month subscription and would like to cancel it. However, I checked under my subscription tab and don't see the app under Active or Expired. I still got charged for it, but does this mean I already canceled it? If not, please tell me how to cancel it so I don't get charged again

    — by Jason 3 years ago

  • Please delete both lives account number is 110628227

    — by Jd123456 3 years ago

  • Delete my account and cancel my subscription
    ID: 110527625

    — by Kalle 3 years ago

  • Hi am new on bothlive app i have made some diamonds but to know how to receive my cashout because i have no link to my account to receive cash

    — by Kama 3 years ago

  • I would like my subscription cancelled and my account deleted

    — by Michael Ward 3 years ago

  • I wanna delete my bothlive account I spend money and you still can't respect what I wanna see

    — by darren 3 years ago

  • Hello,
    I was contacting you to cancel my subscription from the app. I wasn’t able to find any option to cancel. If possible can you delete my account as well thank you. My ID# is: 110524745

    — by Wuilmer Lopez 3 years ago

  • I want to stop my subscription and dleet my account

    — by Noah 3 years ago

  • I’ve been trying to access my BothLive account using my Apple ID and every time I enter my password it doesn’t log me into BothLive. Is my account banned? If so, can you please cancel my subscription?

    — by Stephen Osborne 3 years ago