Contact ABFM CKSA Customer Service

Why should I report an Issue with ABFM CKSA?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of American Board of Family Medicine, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The American Board of Family Medicine (ABFM) mobile application for Continuous Knowledge Self-Assessment provides an optional method for family physicians to complete an activity for Continuous Certification credit.

2. The activity is designed for continuous learning with a unique set of 25 questions presented each quarter.

3. This activity is designed for family physicians and residents.

4. The American Board of Family Medicine (ABFM) is the second largest medical specialty board in the United States.

1. I'm having to do my CKSA on a laptop in order to complete them in time.helpful clinical presentations: usually well thought out and well based results: able to adjust the questions when sufficient outrage comes out from the target audience: that's us, the MD's.States invalid username and password and I can't even log in.

2. Not functioning.Was working great before but now refuses to open the saying I don't have internet connection when I clearly do.works great can do questions on the fly and learn from the explanations and colleague comments.I'm not sure why I can log in on the website but not on the app.Doesn't workStopped working.

3. Logged in on the website and even changed my password via the website and I can't login in the app with the same credentials.ever since getting the new CKSA, my app will freeze after I answer each question.

4. Used to work fine, but now says that I have an expired password and need to change it on my portfolio on the website.

5. I followed those instructions and changed it, but the app gives me the same stupid message even after changing the password and powering my cell off then back on.

6. I then tried to uninstall and reinstall the app to see if that would make any difference.

7. I'm very frustrated.Cannot update my responses.

8. Called ABFM, told it should once all answered.

9. Requiring me to force stop app.

10. The app is unusable to me at present.

11. No luck.

1. Fix ABFM CKSA Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ABFM CKSA: Restarting the app will resolve most errors.
2. Update the ABFM CKSA App. Here is how:
   1. On Android goto PlayStore » Search for "ABFM CKSA" » Open ABFM CKSA » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ABFM CKSA » click "UPDATE".
3. Clear ABFM CKSA app cache: Clearing cached data will force your app to retrieve the latest data directly from ABFM CKSA servers.
   1. On Android, goto Settings » Apps » Select "ABFM CKSA" » click Storage » click "Clear Cache".
4. Check ABFM CKSA app permissions. If any of these permissions required to use your device's features are disenabled, ABFM CKSA might not work.
5. Uninstall and reinstall ABFM CKSA. If nothing else has worked, completely uninstall ABFM CKSA then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ABFM CKSA not working

2. Fix ABFM CKSA Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ABFM CKSA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ABFM CKSA not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ABFM CKSA may not be able to connect to the Internet when running in the background.