Contact AR Magic Portal Customer Service

Why should I report an Issue with AR Magic Portal?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Instytut Informatyki Politechniki Łódzkiej to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. AR Magic Portal to aplikacja z rozszerzoną rzeczywistością, która pozwala stworzenie wirtualnego portalu i wejścia w nowy magiczny świat.

2. Stwórz portal i wejdź w niego aby przenieść się w zupełnie inne miejsce.

3. Podziwiaj niesamowite pomieszczenie do którego zostaniesz przeniesiony.

4. Zaskocz swoich znajomych możliwością portalu i oprowadź ich po swojej komnacie.

1. They are plainly visible in the aether between and I've gotten some great pics.

2. The portal is great , both sides mine and theirs.

3. They unlike me cannot cross the threshold.

1. Fix AR Magic Portal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AR Magic Portal: Restarting the app will resolve most errors.
2. Update the AR Magic Portal App. Here is how:
   1. On Android goto PlayStore » Search for "AR Magic Portal" » Open AR Magic Portal » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AR Magic Portal » click "UPDATE".
3. Clear AR Magic Portal app cache: Clearing cached data will force your app to retrieve the latest data directly from AR Magic Portal servers.
   1. On Android, goto Settings » Apps » Select "AR Magic Portal" » click Storage » click "Clear Cache".
4. Check AR Magic Portal app permissions. If any of these permissions required to use your device's features are disenabled, AR Magic Portal might not work.
5. Uninstall and reinstall AR Magic Portal. If nothing else has worked, completely uninstall AR Magic Portal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AR Magic Portal not working

2. Fix AR Magic Portal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AR Magic Portal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AR Magic Portal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AR Magic Portal may not be able to connect to the Internet when running in the background.