Contact Portal Calc Customer Service

Why should I report an Issue with Portal Calc for Ingress?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Braintrapp to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It includes a few handy calculators and a few important info sheets. The app is ad supported.

2. The app is a little aid for Ingress player.

3. Location and WiFi access is only needed for the ads.

1. Is the only thing I miss2 level 8 and level 7 resonators can be deployed per single agentSo Helpful for play ingress .we can playwel plannedFantastic Ready Reckoner, thanks a ton!Great easy usewas working great for years.... now when I open it it just shuts down and wants me to close it.

2. The various calculation for defense, attack, and maximum level of resonators than can be deployed on a portal is a handy reference for the newcomer.

3. Can you add Anki style flash card lerning feature?Great for calculating link distances.Something related to a defense calculator would be really usefull.

4. A useful app for Ingress Prime players planning linking and fielding portals.

5. Thank you developer.Handy tool, especially for linking/ fielding.Nice app.

6. One wish though.

1. Fix Portal Calc Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Portal Calc: Restarting the app will resolve most errors.
2. Update the Portal Calc App. Here is how:
   1. On Android goto PlayStore » Search for "Portal Calc" » Open Portal Calc for Ingress » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Portal Calc » click "UPDATE".
3. Clear Portal Calc for Ingress app cache: Clearing cached data will force your app to retrieve the latest data directly from Portal Calc servers.
   1. On Android, goto Settings » Apps » Select "Portal Calc for Ingress" » click Storage » click "Clear Cache".
4. Check Portal Calc app permissions. If any of these permissions required to use your device's features are disenabled, Portal Calc might not work.
5. Uninstall and reinstall Portal Calc. If nothing else has worked, completely uninstall Portal Calc then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Portal Calc not working

2. Fix Portal Calc Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Portal Calc be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Portal Calc not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Portal Calc may not be able to connect to the Internet when running in the background.