Contact Text Photo Customer Service

Why should I report an Issue with Text Photo - Photo Text Editor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AVNSoftware Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The reason it grays out the screen between typing text and adding text to the image is because the app was designed around the most optimal way of displaying as many ads to the user as humanly possible: at every interaction with the image including at rest, load, and close.The eraser doesn't work and there are no "undo" or "redo" options, rendering this app virtually useless.

2. No real frills or thrills here!Terribly Inconsistent! Text will be big without the option to resize smaller, then the same EXACT text written as a new text box can be resized... what!? Don't fool with it too much though, because inconsistencies once again cause your text to shuffle down to a new paragraph making your words stack... what!? Why aren't the text boxes easier to manipulate? Also, if you're not using a stylus, good luck not erasing your text box instead of leveling it.

3. I liked that I could add full sentences- the words & sentence structure looked great & didn't become distorted! I wish you could more freely edit the size/shape of the text box- it's kind of a one size fits all square/slightly rectangular box.

4. They make you watch an ad for each of the following actions: opening the app, selecting the text editor, writing one caption, and editing the color of one caption.

5. Due to way it displays ads it can gray the entire screen, except for the ads, in the middle of you putting text on the image.

6. Simple to use and great options for text editing.

7. I can't change color, size, style, edit a part of the text without ads.

8. I'm uninstalling."May contain ads" is an unbelievable understatement! The startup screen FILLED MY SCREEN WITH ADS THAT I COULD NOT GET RID OF! (One ad, of course, offered a "pro" version... no ads, I presume but I never buy a pig in a poke.) I download and try out apps I might find value in licensing and I buy the pro version of those that deliver what they promise.

9. While it's possible these malfunctions are specific to FlipZs, no other photo editing apps that I've tried failed to include undo/redo options or a functional eraser.

10. I can't express how happy I am to finally find an add text to photo app that is simple for people who are not tech savvy.

11. The box for the text cannot be enlaged horizontally, and when using *size* it distorts the entire box.

1. Fix Text Photo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Text Photo: Restarting the app will resolve most errors.
2. Update the Text Photo App. Here is how:
   1. On Android goto PlayStore » Search for "Text Photo" » Open Text Photo - Photo Text Editor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Text Photo » click "UPDATE".
3. Clear Text Photo - Photo Text Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Text Photo servers.
   1. On Android, goto Settings » Apps » Select "Text Photo - Photo Text Editor" » click Storage » click "Clear Cache".
4. Check Text Photo app permissions. If any of these permissions required to use your device's features are disenabled, Text Photo might not work.
5. Uninstall and reinstall Text Photo. If nothing else has worked, completely uninstall Text Photo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Text Photo not working

2. Fix Text Photo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Text Photo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Text Photo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Text Photo may not be able to connect to the Internet when running in the background.