AppContacterPublished by Emergency Nurses Association
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- Our AI is availaibe 24/7, to help you solve any pressing challenges.
- You'll get immediate access to a support assistant specifically trained on support materials of ENA Connection.
- Skip support wait times and emailing back and forth. Get help immediately.
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Steps to Troubleshoot & Fix ENA Connection Issues
1. Fix ENA Connection Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart ENA Connection: Restarting the app will resolve most errors.
- Update the ENA Connection App. Here is how:
- On Android goto PlayStore » Search for "ENA Connection" » Open ENA Connection » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for ENA Connection » click "UPDATE".
- Clear ENA Connection app cache: Clearing cached data will force your app to retrieve the latest data directly from ENA Connection servers.
- On Android, goto Settings » Apps » Select "ENA Connection" » click Storage » click "Clear Cache".
- Check ENA Connection app permissions. If any of these permissions required to use your device's features are disenabled, ENA Connection might not work.
- Uninstall and reinstall ENA Connection. If nothing else has worked, completely uninstall ENA Connection then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing ENA Connection not working
2. Fix ENA Connection Server issues & Internet Connection
- Check network connection: An unstable Internet will make ENA Connection be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to ENA Connection not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, ENA Connection may not be able to connect to the Internet when running in the background.
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