Published by Color Message

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Why should I report an Issue with Color Message - Customize SMS Theme?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Color Message to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Color Message Customer Insights

1. Has potential.I have tons of money problems, and I deleted this app because it wasn't really my type, anyways, when I installed it, it made me transfer my messages to this app, so when i uninstalled it, my other messages didn't work, and i had to get a new phone, which costs a lot of money, so now I have even more money problems, so thx! Also, I'm typing this on my new phone.I hated it because it changes your lock screen without having a lock on it! So someone could get into your phone.

2. Only good things are the fonts and you can change colors or personlize your own sms and calls..TERRIBLE! They shouldnt have made it to where there is a extra lock screen when you open your phone.

3. I shall reccomend you to bot have this since it actually gives you your SMS MESSAGES!! so now they know who you are talking to please dont download it's for the best.This app is taking awhile to open messages for texting.

4. Uninstalled.The application is nice, with attractive designs, but when I use the app, it takes seconds to open and you also have to double click it to close.

5. Also to open goggle chrome and put a random ad on goggle! Thats wierd and shouldnt have been done like that.

6. I was going to leave no stars because it is that bad but I liked the text theme's and caller theme's.This app has disappointed me in so many ways.

7. When I look at my messages and calls the app didn't change anything.

8. Uninstalled.Too many ad popups, it also crashes each time somone calls me.

9. First of all it download very quick which should be the first sing of ,bad app alert,but if you have a new it will load very quick but for me I did and that is not an problem to some people but to me that is.

10. I'm honestly disappointed.It does what it's supposed to do, but I couldn't stand using it for more than 30 seconds.

11. Shuts off all the time, ads every 2 seconds, and now it's not even letting me reply to some texts.

Steps to Troubleshoot & Fix Color Message Issues

1. Fix Color Message Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Color Message: Restarting the app will resolve most errors.
  2. Update the Color Message App. Here is how:
    1. On Android goto PlayStore » Search for "Color Message" » Open Color Message - Customize SMS Theme » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Color Message » click "UPDATE".
  3. Clear Color Message - Customize SMS Theme app cache: Clearing cached data will force your app to retrieve the latest data directly from Color Message servers.
    1. On Android, goto Settings » Apps » Select "Color Message - Customize SMS Theme" » click Storage » click "Clear Cache".
  4. Check Color Message app permissions. If any of these permissions required to use your device's features are disenabled, Color Message might not work.
  5. Uninstall and reinstall Color Message. If nothing else has worked, completely uninstall Color Message then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Color Message not working


2. Fix Color Message Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Color Message be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Color Message not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Color Message may not be able to connect to the Internet when running in the background.

Reported Issues