Published by Televisora de Costa Rica on Feb 7, 2024

Report an issue with Teletica.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Teletica?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Televisora de Costa Rica to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Teletica

1. Follow up-to-the-minute reporting, weather and traffic in Costa Rica.

2. Stay informed with the latest headlines and Teletica productions, all about the Tico´s way of life.

3. Teletica connects you to Costa Rica and the world.

4. You will find the fuel price, the money exchange rate and the programming schedule. *Contribute your story or opinion to "Mi Reporte" by uploading photos directly from your app.

5. Now you have access to all our special sites with an easy access tab.

Teletica Customer Insights

Steps to Troubleshoot & Fix Teletica Issues

1. Fix Teletica Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Teletica: Restarting the app will resolve most errors.
  2. Update the Teletica App. Here is how:
    1. On Android goto PlayStore » Search for "Teletica" » Open Teletica » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Teletica » click "UPDATE".
  3. Clear Teletica app cache: Clearing cached data will force your app to retrieve the latest data directly from Teletica servers.
    1. On Android, goto Settings » Apps » Select "Teletica" » click Storage » click "Clear Cache".
  4. Check Teletica app permissions. If any of these permissions required to use your device's features are disenabled, Teletica might not work.
  5. Uninstall and reinstall Teletica. If nothing else has worked, completely uninstall Teletica then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Teletica not working


2. Fix Teletica Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Teletica be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Teletica not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Teletica may not be able to connect to the Internet when running in the background.

Reported Issues

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