Contact Telekom MK Customer Service

Why should I report an Issue with Telekom MK?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Makedonski Telekom AD Skopje to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The improved mobile application Telekom MK offers you all the new information on your internet, minutes, roaming and SMS usage on your mobile numbers, and concurrently, it is the best tools for simple and easy monitoring all your fixed and mobile services in one place.

2. In addition, Telekom MK offers you the fastest and the safest way to pay your bills and to top-up a prepaid voucher.

3. Manage your services and the services of your closest friends and family members anywhere and anytime. 1. • Check how many minutes you have spent and how much you have left anytime. • Overview of the mobile internet usage quickly and easily. • Follow more added services: manage the services of your closest friends and family members by adding their numbers to your profile. • Dark mode of the application: personalize the look of the application according to your preferences and personal needs. • Manage all services with a simple overview: calls, SMS, roaming, internet packages and fixed services. • Manage added numbers of your closest friends and family members. • Add new numbers to your profile, simply and quickly. 3. • Get notifications about the monthly bills and their status. • Buy additional packages for calls, SMS, roaming and internet. 4. • Detailed overview of all items in your monthly payment amount. • Receive notifications on timely and regular bill payment. • Enjoy the exclusive offers only via Telekom MK and stay up to date with other offers. • Top-up your prepaid voucher or on another Telecom number. • Get answers to the frequently asked questions in the Help and Support section. • Report possible faults in the use of the Telecom services, detect them and resolve them as soon as possible via the Virtual Technician option. • Monitor the status of the reported faults in the use of the Telecom services and be informed immediately after they are cleared.

1. So easy app to make and yet so complex design to understand and find something.Keep stealing my balance, their data counter is wrong, they billed me wrongly for data when the subscription was still active , in 5+ years I have 100$+ stolen and countless complaints/time wasted (including to customer protection services) shameful display of internationally known brand!Very slow and not intuitive at all.

2. app asks you to update and there is no update for it, then logs you out randomly, you get notifications for posts that doesnt exist... tons of bugs, all in all its a vomit...I bought one of your sims so I could use data while in Skopje.

3. Pure time wasting.The app somehow is ok, but the service are the worst especially when it comes to using an internet package with regular invoice.

4. Bring back this feature ASAP!The app is OK but the main problem is that you can't open it if you don't have internet connection on your phone.

5. Often can't connect to server or crashes.The update has just 2 options for family share of the Internet, either all of it or just 1GB.

6. More phone companies should have something like this.Seems liie theres always something wrong with the app... The CC issue is resolved.

7. Also with any update the debveloper makes you need to reinstall the app so it can function.

8. I wouldn't recommend this provider to anyoneInstead of registation code I recived empty email tree times.

9. Then what's the case of the app, when you need to use it to activate your 3g when you don't have any Wi-fi or other it doesn't work.

10. The slowest app i have in my phone among arround 30 other apps.

11. Because if their awful internet service I've lost my job.

1. Fix Telekom MK Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Telekom MK: Restarting the app will resolve most errors.
2. Update the Telekom MK App. Here is how:
   1. On Android goto PlayStore » Search for "Telekom MK" » Open Telekom MK » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Telekom MK » click "UPDATE".
3. Clear Telekom MK app cache: Clearing cached data will force your app to retrieve the latest data directly from Telekom MK servers.
   1. On Android, goto Settings » Apps » Select "Telekom MK" » click Storage » click "Clear Cache".
4. Check Telekom MK app permissions. If any of these permissions required to use your device's features are disenabled, Telekom MK might not work.
5. Uninstall and reinstall Telekom MK. If nothing else has worked, completely uninstall Telekom MK then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Telekom MK not working

2. Fix Telekom MK Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Telekom MK be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Telekom MK not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Telekom MK may not be able to connect to the Internet when running in the background.