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Steps to Troubleshoot & Fix Roaming Data App Issues
1. Fix Roaming Data App Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Roaming Data App: Restarting the app will resolve most errors.
Update the Roaming Data App App. Here is how:
On Android goto PlayStore » Search for "Roaming Data App" » Open Roaming Data App » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Roaming Data App » click "UPDATE".
Clear Roaming Data App app cache: Clearing cached data will force your app to retrieve the latest data directly from Roaming Data App servers.
On Android, goto Settings » Apps » Select "Roaming Data App" » click Storage » click "Clear Cache".
Check Roaming Data App app permissions. If any of these permissions required to use your device's features are disenabled, Roaming Data App might not work.
Uninstall and reinstall Roaming Data App. If nothing else has worked, completely uninstall Roaming Data App then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Roaming Data App not working
2. Fix Roaming Data App Server issues & Internet Connection
Check network connection: An unstable Internet will make Roaming Data App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Roaming Data App not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Roaming Data App may not be able to connect to the Internet when running in the background.
Reported Issues
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