Published by Turner Entertainment Networks

contact WATCH TCM Chat with our AI-based WATCH TCM Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with WATCH TCM?



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What users are saying

1. But it never works.This happened once before to me and resolved by itself in a couple of days.Useless. You login, watch a movie, but the next time you want to use the app it fails with an error.

2. Be able to add a bunch of titles at once instead of clicking into each movie, adding it one at a time, then going to the watchlist and finding none of them were added, and 2.

3. This latest "update" to the app has made it virtually unwatchable, when it was just fine the way it was before! Such an amazing array of movies to choose from, yet 90% of the time, the movies will not even load, with the same "error" or "please retry" message popping up.

4. I'm obviously not the only user having problems.The app doesn't have a search function but other than that it works flawlessly on my samsung android phone.

5. Since I can't Chromecast TCM app from my iPad app (why is this not an option?!?), I've been using my Android phone and it's worked fine for months.

6. When it works, I love it! But, it seems like once a month, always starting on the weekends, it goes poof! Constant error/retry message.

7. This app has gotten worse and there is no way to contact Turner classic movies to let them know there are issues.I used to be able to use this without issue, and I watched it a lot.

8. I've had it for quite sometime and although they don't have every movie in thire library there is more than enough to kerp you entertained with an outstanding collection of classic films.

9. This doesn't happen on other movie apps that I cast from like Netflix or Hulu.

10. In software development there is a thing called user experience and the latest TCM app update fails in that regard.Crashes a lot.

11. I select a movie, it loads like it's going to start, and then goes right back to the logo screen.

Steps to Troubleshoot & Fix WATCH TCM Issues

1. Fix WATCH TCM Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WATCH TCM: Restarting the app will resolve most errors.
  2. Update the WATCH TCM App. Here is how:
    1. On Android goto PlayStore » Search for "WATCH TCM" » Open WATCH TCM » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WATCH TCM » click "UPDATE".
  3. Clear WATCH TCM app cache: Clearing cached data will force your app to retrieve the latest data directly from WATCH TCM servers.
    1. On Android, goto Settings » Apps » Select "WATCH TCM" » click Storage » click "Clear Cache".
  4. Check WATCH TCM app permissions. If any of these permissions required to use your device's features are disenabled, WATCH TCM might not work.
  5. Uninstall and reinstall WATCH TCM. If nothing else has worked, completely uninstall WATCH TCM then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WATCH TCM not working


2. Fix WATCH TCM Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WATCH TCM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WATCH TCM not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WATCH TCM may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Leon Hawrylenko

please cancel my subscription

— 2 years ago by Steve Aquilina

I have a live monthly subscription and I wish to cancel with immediate effect

— 2 years ago by hannah Buie

I want to cancel my TCM subscription.

— 2 years ago by David Wilkinson

Not as good as TCM

— 3 years ago by K Ward

Please can you cancel my account and stop any payments being being paid from my account from today the 07/02/2022. Please confirm you have done this.

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