Published by Targa Telematics

Report an issue with 4Us.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with 4UsMobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Targa Telematics to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

4Us Customer Insights

Steps to Troubleshoot & Fix 4Us Issues

1. Fix 4Us Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 4Us: Restarting the app will resolve most errors.
  2. Update the 4Us App. Here is how:
    1. On Android goto PlayStore » Search for "4Us" » Open 4UsMobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 4Us » click "UPDATE".
  3. Clear 4UsMobile app cache: Clearing cached data will force your app to retrieve the latest data directly from 4Us servers.
    1. On Android, goto Settings » Apps » Select "4UsMobile" » click Storage » click "Clear Cache".
  4. Check 4Us app permissions. If any of these permissions required to use your device's features are disenabled, 4Us might not work.
  5. Uninstall and reinstall 4Us. If nothing else has worked, completely uninstall 4Us then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 4Us not working


2. Fix 4Us Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 4Us be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 4Us not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 4Us may not be able to connect to the Internet when running in the background.

Reported Issues