Published by Tap on Fire

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Why should I report an Issue with 3D Virtual Tabletop?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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3D Virtual Tabletop Customer Insights

1. Scenarios are an amazing tool which allows you to set up encounters before they happen, saving considerable time during games.This app in its current form can breathe fresh and convenient life into a game of dungeons and dragons where it counts: the board.

2. Also attempted to email the devs at the email listed and received an undeliverable response.i want the 3d version and be able to make my own maps sadly i havent figured out how to if at all in free version.

3. -Add "Condition" to pc tokens and let pc tokens move over Fog of War without it engulfing their token.Would be 5 stars except one little issue, With grid on in the app, the maps get significantly darker and harder to see.

4. Controllable Fog of War, importable tokens and maps, and preloaded with everything youll need to play 5e or something of a similar setting.

5. Wish I had a touchscreen table to run game night on, but works fine to use screen sharing feature to smart TV or projector.

6. It's simple and intuitive, where you can upload your own maps, size them to whatever works for you, and upload your own figures from just pictures.

7. What me (the DM) and my party would like to see tweaked is: -tokens for "Area of effect" like as the ability to create a ring, or an image on the map which is X squares wide, and move it around like a token.

8. If you're looking for an app with which you can render beautiful maps and miniatures with, this is the number 1 app on the market.

9. It would be nice if a light radius around a character could be defined, and if areas could be designated as unexplored/light/dim light/explored but not visible.The app is long abandoned by the developers, but it's still one of the better options out there.

10. I load this up, and screen share on a zoom call.. it works pretty great, actually.

11. There is no multiplayer support.. so the DM has to manage movements of all player tokens, which is a bummer.

Steps to Troubleshoot & Fix 3D Virtual Tabletop Issues

1. Fix 3D Virtual Tabletop Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 3D Virtual Tabletop: Restarting the app will resolve most errors.
  2. Update the 3D Virtual Tabletop App. Here is how:
    1. On Android goto PlayStore » Search for "3D Virtual Tabletop" » Open 3D Virtual Tabletop » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 3D Virtual Tabletop » click "UPDATE".
  3. Clear 3D Virtual Tabletop app cache: Clearing cached data will force your app to retrieve the latest data directly from 3D Virtual Tabletop servers.
    1. On Android, goto Settings » Apps » Select "3D Virtual Tabletop" » click Storage » click "Clear Cache".
  4. Check 3D Virtual Tabletop app permissions. If any of these permissions required to use your device's features are disenabled, 3D Virtual Tabletop might not work.
  5. Uninstall and reinstall 3D Virtual Tabletop. If nothing else has worked, completely uninstall 3D Virtual Tabletop then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 3D Virtual Tabletop not working


2. Fix 3D Virtual Tabletop Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 3D Virtual Tabletop be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 3D Virtual Tabletop not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 3D Virtual Tabletop may not be able to connect to the Internet when running in the background.

Reported Issues