Published by NxTec Corporation on Dec 9, 2024

contact TalonView Chat with our AI-based TalonView Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with TalonView?



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Why chat with our AI TalonView Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of TalonView.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I take pics with the phones camera and then upload them to the app as this is the best way I have found for the app to run successfully.Use it for work, and while it's not perfect in the user friendly category, it's options for developing and spread sheets are simple, that being said if this is something that you are planning on multiple people using the app consider involving everyone who will use the layouts to be included in the layout as well as a run through of the specific tasks and expectations.

2. Especially if one is on a tower doing a closeoout.I like the app but it needs an offline mode for taking pictures, that way when needing to upload photos but the service is poor, it doesn't take so long to work.

3. If I could give it no star rating I wouldThis app sucks! I'm forced to use it for work and it is not very easy to keep up with pictures or videos especially when you are in a NO service area and have to take all pictures and then upload when you get signal.

4. It does have potential but when people try to make an app (tool) for an industry they know nothing about it turns into a circus.Very easy to use!! Sometimes won't upload, so you have to back out and log back in for it to sync what photos you uploaded on current session.

5. What is annoying is even when you take a picture instead of uploading from your gallery, it saves that picture into my phones library so I have to delete the photos when I'm done for the day.Video stops recording on its own randomly, app returns to home screen w/o uploading video.

6. It is extremely slow, constantly freezes up, can't take pics with the volume keys, can't delete unwanted photos, cant zoom in.... I could keep going but I'm not it's just an all around inconvenience.

7. ideally take all the photos you need then initiate the upload later when you have better service.

8. Upload takes a long time regardless of video length and quality of upload or connection for that matter.

9. It would be great to see an update that allows the user to continue working while a photo/video is uploading.Freezes up constantly and you're forced to back out and restart.

10. I have to use my camera to take pictures and then upload them to the app every time.

11. There's no way to upload videos and photos without a foreground loading bar.

Steps to Troubleshoot & Fix TalonView Issues

1. Fix TalonView Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TalonView: Restarting the app will resolve most errors.
  2. Update the TalonView App. Here is how:
    1. On Android goto PlayStore » Search for "TalonView" » Open TalonView » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TalonView » click "UPDATE".
  3. Clear TalonView app cache: Clearing cached data will force your app to retrieve the latest data directly from TalonView servers.
    1. On Android, goto Settings » Apps » Select "TalonView" » click Storage » click "Clear Cache".
  4. Check TalonView app permissions. If any of these permissions required to use your device's features are disenabled, TalonView might not work.
  5. Uninstall and reinstall TalonView. If nothing else has worked, completely uninstall TalonView then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TalonView not working


2. Fix TalonView Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TalonView be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TalonView not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TalonView may not be able to connect to the Internet when running in the background.

Reported Issues

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