Contact My Health at Vanderbilt Customer Service

Why chat with our AI My Health at Vanderbilt Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of My Health at Vanderbilt.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. This last update you just changed the format style for quick access! Why??? It seems like it severed no purpose other than justifying someones job! Personally just leave the dang thing alone!!I love getting my messages from my doctor's immediately after visit and being able to look at ALL my test results! Plus getting messages just checking in on me!! It's GREAT! Also appointment reminders.

2. This is a simple fix that just needs attention.The My Health app is the best! Being a not so organized person, the My Health app keeps everything together in one place! You can see and get reminders for upcoming appointments and what time to be there, see tests results, talk to your doctors, schedule appointments, view summary reports of your appointments, get reminders for any tests procedures and or vaccinations, medications that you may take, etc.

3. Generally, i recommend the app to any Vanderbilt Health customer.This app is fantastic! I've used similar ones in the past and this one is so user friendly and everything is easy to find and intuitive! I do wish I could take screen shots of her appt info sometimes, adding a permissions option for that would be nice since there are just times when signal at the hospital is terrible and I just need a quick reminder of where I'm going and the app can't load.The original app.

4. Maybe if y'all got together with the pharmacy and had a barcode label that could be scanned that would be helpful to speed things along ( just an idea ).I love being able to see my records, even tho I don't know what they mean lol... but the messaging part of the app is the best feature for people who are busy and don't talk on phones much.

5. It's not only super easy to navigate through, but I just love how I can just send my physician a quick message on here and don't hardly have to wait long at all for a response.

6. You can also add family members to help keep track of all of their medical information!Well my appointment is not until tomorrow Tuesday the 16th at 2:30 y'all are an hour behind where I live,so for me it'll be 3:30, I finally got everything set up and ready for my appointment took about 30 minutes to set everything up but I am a slow reader and I have a lot of meds I had to put in to my medication list.

7. Everything we need to know about upcoming appointments, test results, estimated costs, and so much more all on one app.

8. I specifically love the chatting option with your doctor or nurse.

9. I get test results back before I even leave my appts as well.I think that it could have a little more comprehensive layout.

10. It's really easy to navigate, and the personalizing feature helps a lot.

11. We can even message the doctors with a quick response.

1. Fix My Health at Vanderbilt Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Health at Vanderbilt: Restarting the app will resolve most errors.
2. Update the My Health at Vanderbilt App. Here is how:
   1. On Android goto PlayStore » Search for "My Health at Vanderbilt" » Open My Health at Vanderbilt » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Health at Vanderbilt » click "UPDATE".
3. Clear My Health at Vanderbilt app cache: Clearing cached data will force your app to retrieve the latest data directly from My Health at Vanderbilt servers.
   1. On Android, goto Settings » Apps » Select "My Health at Vanderbilt" » click Storage » click "Clear Cache".
4. Check My Health at Vanderbilt app permissions. If any of these permissions required to use your device's features are disenabled, My Health at Vanderbilt might not work.
5. Uninstall and reinstall My Health at Vanderbilt. If nothing else has worked, completely uninstall My Health at Vanderbilt then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Health at Vanderbilt not working

2. Fix My Health at Vanderbilt Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Health at Vanderbilt be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Health at Vanderbilt not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Health at Vanderbilt may not be able to connect to the Internet when running in the background.