Published by T2I SIA

contact Digitone Chat with our AI-based Digitone Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Digitone?



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Why chat with our AI Digitone Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Digitone.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Thank you.. ill change the rate soon.asking for internet connection, i have already.

2. I suggest that you add US/CA numbers to have more numbers.

3. abuser.No phone numbers.

4. they are trying to boost download rating with garbage.

5. No Numbers.

6. Looking forward to this.If only I can rate quarter or half.

Steps to Troubleshoot & Fix Digitone Issues

1. Fix Digitone Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Digitone: Restarting the app will resolve most errors.
  2. Update the Digitone App. Here is how:
    1. On Android goto PlayStore » Search for "Digitone" » Open Digitone » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Digitone » click "UPDATE".
  3. Clear Digitone app cache: Clearing cached data will force your app to retrieve the latest data directly from Digitone servers.
    1. On Android, goto Settings » Apps » Select "Digitone" » click Storage » click "Clear Cache".
  4. Check Digitone app permissions. If any of these permissions required to use your device's features are disenabled, Digitone might not work.
  5. Uninstall and reinstall Digitone. If nothing else has worked, completely uninstall Digitone then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Digitone not working


2. Fix Digitone Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Digitone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Digitone not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Digitone may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Stephanie Gomez

I would like to cancel this subscription and ask for a refund of the 43$ charged to me account. I never used this app as it was too difficult

— 2 years ago by andrea howard

I have been getting charged for a digitone purchase for many months now. I do not want these charges, I did not purchase this service- at least not knowingly. I want the service canceled and refunded. Thank you Andrea Howard

— 3 years ago by Samantha Dalton

I want my account deleted.