Contact Diabetes Customer Service

Why should I report an Issue with Diabetes?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Klimaszewski Szymon to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I do not mind silent text ads but this app has video and audio ads so if I am in public and trying to be discrete to enter my blood glucose reading as soon as I press save an audio or audio/video ad opens up and is loud enough to hear all around.

2. Now I'll have to find another app for this.Simple basic and easy to use app to record blood sugar levels.

3. I can't get to mute fast enough! And I am not going to lower the volume on my phone every time I need to use this app! I almost lost my job when I entered a reading at work and suddenly my boss wanted to know what was I watching on my phone! No.

4. Very disappointing, until it quit working I relied on it to chart my blood sugars and email them to my doctor.

5. It's functional, easy to use, very helpful for keeping track of the information I need.

6. The ease of being able to share information with advisors is as simple as taking/recording daily readings.I like the app.

7. Only improvement I would like is ability to record insulin taken at time and be able to see record of same.

8. I have changed my rating of this app to ONE STAR - no matter how good the rest of this app is, the ads are the most intrusive of any app I have ever installed.

9. Update: Ive been using his apps for months now and they continue to prove they are top notch.

10. It really makes it easy to see exactly what is going on with glucose levels and weight.

11. It's simple, not over loaded with diet, exercise and other information.

1. Fix Diabetes Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Diabetes: Restarting the app will resolve most errors.
2. Update the Diabetes App. Here is how:
   1. On Android goto PlayStore » Search for "Diabetes" » Open Diabetes » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Diabetes » click "UPDATE".
3. Clear Diabetes app cache: Clearing cached data will force your app to retrieve the latest data directly from Diabetes servers.
   1. On Android, goto Settings » Apps » Select "Diabetes" » click Storage » click "Clear Cache".
4. Check Diabetes app permissions. If any of these permissions required to use your device's features are disenabled, Diabetes might not work.
5. Uninstall and reinstall Diabetes. If nothing else has worked, completely uninstall Diabetes then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Diabetes not working

2. Fix Diabetes Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Diabetes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Diabetes not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Diabetes may not be able to connect to the Internet when running in the background.