Published by SimplyText

contact SimplyText: Free Texting - SMS Chat with our AI-based SimplyText Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with SimplyText?



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Why chat with our AI SimplyText Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of SimplyText.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Limited bells and whistles… but stable quality text messaging.Two features I would like to see -- if I am viewing a page in a browser & want to share a link, ST would create a draft text containing the link & allow me to add additional comments (e.g., article title) to be added to the link message and allow me to send the message (default is that the message is automatically sent with only the link).

2. I know text message apps always left justify and right justify messages to show to/from, but that can be done with color bubbles and leaving 1/3 of the screen basically blank instead of filling that space with the content of the text always seems like a waste to me and causes unnecessary scrolling! 3.

3. I want one setting that lets me choose the sound for every text that comes through.. where did that go?Started crashing about an hour after use, and I can only fix it by uninstalling and reinstalling the app... Until I starts crashing again an hour later.

4. When I receive a text and Touch the notification, it brings me to the right thread but it does not bring me to the message that I just received so I end up having to scroll forever to find where this message is.

5. Only issue for me - the time that the message came in or was sent out is not recorded next to the text boxes! This is the only texting program I've ever seen without a time record.

6. I was previously able to choose one sound to be my notification sound if I received a text.

7. The latest issue is that when I get a text it picks whatever sound it wants as a notification sound.

8. A text blocker would be nice? Different contacts can be set up with different notifications however I would just like one notification for all texts no matter who they're from.

9. Adding it would make Simply Text a 5-star application!I've tried Textra, paid for Chomp, and several other SMS apps.

10. I am hard of hearing and I need a certain sound so that I can hear that I have received a text.

11. It appears I have to choose a sound for each and every contact and I just want one sound notification.

Steps to Troubleshoot & Fix SimplyText Issues

1. Fix SimplyText Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SimplyText: Restarting the app will resolve most errors.
  2. Update the SimplyText App. Here is how:
    1. On Android goto PlayStore » Search for "SimplyText" » Open SimplyText: Free Texting - SMS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SimplyText » click "UPDATE".
  3. Clear SimplyText: Free Texting - SMS app cache: Clearing cached data will force your app to retrieve the latest data directly from SimplyText servers.
    1. On Android, goto Settings » Apps » Select "SimplyText: Free Texting - SMS" » click Storage » click "Clear Cache".
  4. Check SimplyText app permissions. If any of these permissions required to use your device's features are disenabled, SimplyText might not work.
  5. Uninstall and reinstall SimplyText. If nothing else has worked, completely uninstall SimplyText then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SimplyText not working


2. Fix SimplyText Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SimplyText be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SimplyText not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SimplyText may not be able to connect to the Internet when running in the background.

Reported Issues

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