Published by Subsplash Inc

Report an issue with Mosaic Highland.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Mosaic Highland?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Subsplash Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Mosaic Highland Customer Insights

Steps to Troubleshoot & Fix Mosaic Highland Issues

1. Fix Mosaic Highland Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mosaic Highland: Restarting the app will resolve most errors.
  2. Update the Mosaic Highland App. Here is how:
    1. On Android goto PlayStore » Search for "Mosaic Highland" » Open Mosaic Highland » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mosaic Highland » click "UPDATE".
  3. Clear Mosaic Highland app cache: Clearing cached data will force your app to retrieve the latest data directly from Mosaic Highland servers.
    1. On Android, goto Settings » Apps » Select "Mosaic Highland" » click Storage » click "Clear Cache".
  4. Check Mosaic Highland app permissions. If any of these permissions required to use your device's features are disenabled, Mosaic Highland might not work.
  5. Uninstall and reinstall Mosaic Highland. If nothing else has worked, completely uninstall Mosaic Highland then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mosaic Highland not working


2. Fix Mosaic Highland Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mosaic Highland be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mosaic Highland not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mosaic Highland may not be able to connect to the Internet when running in the background.

Reported Issues