Contact Urban Tracker Customer Service

Why should I report an Issue with Urban Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sublimis App to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I connected a Bluetooth cadence, speed/distance, and heart rate sensor (3 separate sensors) all at once, but you don't need any sensors to get speed and distance as you can rely on GPS if you get good GPS reception where you ride.

2. 2 -- I love how user can enter the parameters that the calculations for power and calories depend on.the ap opens up, but when I start to ride, nothing works other than the time display and horn.

3. Two killer features for me: 1 -- I love how gracefully and touch-free it handles riding pauses and reconnects to my speed sensor automatically when riding is resumed, even after long breaks.

4. So things I'd like more flexibility on, like darker markings of bike paths on map, and of course the choices on the meters aren't exactly what I want, but this is the first one I tried after researching them and have not wanted to switchUpdated review: best cycling app.

5. Second update, I was promptly contacted by the developer which is a great plus and showed me that I was wrong and where to find the feature I was looking for.Really good app for what I want.

6. After using it for some time now, I found that this app does not have auto pause and auto start which is very much needed in the city.

7. When I found this app the revelation of having your phone do everything a separate computer does (and more) was life changing.

8. I had to keep starting and stopping the app to get the speedometer to start and then the speed indicator was all over the place.

9. If the ride is not finished I can't find the way to see all the stats.I used to use a bike computer and pocket my phone.

10. It would be great if the route was colored: say dark blue indicates the lowest speed and yellow indicates the highest.

11. Be patient, it's well worth learning! I suggest you start by going through the "settings" and various screen displays and you will quickly begin to understand the logic behind it!Very customizable and flexible.

1. Fix Urban Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Urban Tracker: Restarting the app will resolve most errors.
2. Update the Urban Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Urban Tracker" » Open Urban Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Urban Tracker » click "UPDATE".
3. Clear Urban Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Urban Tracker servers.
   1. On Android, goto Settings » Apps » Select "Urban Tracker" » click Storage » click "Clear Cache".
4. Check Urban Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Urban Tracker might not work.
5. Uninstall and reinstall Urban Tracker. If nothing else has worked, completely uninstall Urban Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Urban Tracker not working

2. Fix Urban Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Urban Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Urban Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Urban Tracker may not be able to connect to the Internet when running in the background.