Contact GLog Customer Service

Why should I report an Issue with GLog: Glucose Logbook?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Stella Domus to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can share this information with your doctor by email and visualize it with charts. - Set a time period (After Lunch, Before Dinner etc. - Email readings to your doctor in Excel or CVS format.

2. You can use GLog to track your blood sugar, weight, blood pressure, A1c and cholesterol levels.

3. GLog is a logbook for diabetics to track their health information.

4. If you have any questions, contact us at support@stelladomus. com.

1. I gave feedback that they should temperature readings also for the pandemic and they replied within 2 days and are working on a way for the next update.Easiest Blood Glucose Logbook that I have used ⭐ Best out of six so far ⭐ BG tracking is super intuitive ⭐ Result entry is ridiculously straightforward ⭐ Excellent choice of entry times ⭐ Results export is flawless ⭐ For folks with non-bluetooth BG meters this app is a must ⭐ I wish that I had tried this app first - would have saved a lot of grief.

2. If you get a new phone or the app needs to be reinstalled all that of your readings are GONE! Searched for where this app stores its data so that it could be backed up off the phone and it cannot be found.This looks great and has everything I want except we must be able to store the readings as we're given them.

3. Also there is no way to input medicines but in the notes.This app is fairly ok considering that do not have ads and is free.Thank you, I love this App it works on all levels no issues easy to use and it's free unlike others who charge you to use certain parts.

4. Thanks, I never liked writing reading down, now I grab my phone and ta-da it's done.FINALLY! my dr wanted me to keep a log for a week of food and BG because i had to go off my Lantus as it was giving me too many low lows.

5. Thank you.Very simple and efficient way to track your glucose, BP, weight, etc.

6. Charting is only fair, 30 day view is longest period, really?? Wish you could change chart parameters more so could really see trends with more fidelity.

7. On weight, vertical scale 0-200, you see almost a straight line when you lose 2lb.Works really great I'm my Dr.

8. Thank you for making this excellent app available and thank you for your work and effort in creating it.

9. We need to be able to change the settings from lbs to kg for weight for example.

10. Ho ow do I delete the old listings?You cannot change the values for the target range of blood sugars.

11. I'll keep it installed so I can try future updates though.Simple, easy to use.

1. Fix GLog Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GLog: Restarting the app will resolve most errors.
2. Update the GLog App. Here is how:
   1. On Android goto PlayStore » Search for "GLog" » Open GLog: Glucose Logbook » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GLog » click "UPDATE".
3. Clear GLog: Glucose Logbook app cache: Clearing cached data will force your app to retrieve the latest data directly from GLog servers.
   1. On Android, goto Settings » Apps » Select "GLog: Glucose Logbook" » click Storage » click "Clear Cache".
4. Check GLog app permissions. If any of these permissions required to use your device's features are disenabled, GLog might not work.
5. Uninstall and reinstall GLog. If nothing else has worked, completely uninstall GLog then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GLog not working

2. Fix GLog Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GLog be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GLog not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GLog may not be able to connect to the Internet when running in the background.