Contact SoulSingles Customer Service

Why should I report an Issue with SoulSingles - Black Dating App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of World Singles to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you match w/someone you have to upgrade in order to chat with them.I'm so pissed of right now, I wish i could rate this app zero(0), i made a payment and after that i was logged out from the app for no reason, it keeps showing "unresolved error " and my money was never refunded and the annoying part is that they keep deducting money from my bank account, I had to cancel my debit card.. just getting debit alerts from "sufian rehman " it crazyNot happy at all,I have used my two emails to create account after one was disabled,I couldn't log into any till this very moment.each time I click forgot password a message comes up say an email has been sent to me I have never received any mail.Very poor honestly i can't recommend this app to anyone.

2. Just like that.For the first time i found a trustworthy dating app and very attentive customer services.you guys did a great job been an honest dating site,my experience its wow! I can't wait for my Bank app to approve my payments in other to be able to chat with my connections.The app was really operating fine just to wake up one day and found out i've been blocked for no just reason and i think i've found the right guy there .

3. just want to know why i was blockedAfter downloading and creating account I can't log in, it keep saying error and I have sent mail but no response, I truly don't no what to do next please tell me how to resolve itI was trying to login, but I was told that I have unresolved error.

4. Also, you can't even delete a message you sentRUN!!!!.I was told that my account has been suspended, that I should contact them.

5. Almost nothing in the app loads fine whereas I can smoothly stream movies on Netflix and do a smooth video call with other chat apps.

6. Last week, I upgraded to 6months premium and it's been one problem to the other.

7. Don't join, if not your account will also be disabled for just no reason.Just downloaded the app yesterday.

8. Nice and easy to set-up (also using Facebook) and navigate, they have affordable plans.

9. I opened this app over 2years ago and abandoned it 2019, only to return and find worse problems.

10. If they block you, they can never restore the account again.

11. I wonder what happens when they've blocked 99% of their subscribers.

1. Fix SoulSingles Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SoulSingles: Restarting the app will resolve most errors.
2. Update the SoulSingles App. Here is how:
   1. On Android goto PlayStore » Search for "SoulSingles" » Open SoulSingles - Black Dating App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SoulSingles » click "UPDATE".
3. Clear SoulSingles - Black Dating App app cache: Clearing cached data will force your app to retrieve the latest data directly from SoulSingles servers.
   1. On Android, goto Settings » Apps » Select "SoulSingles - Black Dating App" » click Storage » click "Clear Cache".
4. Check SoulSingles app permissions. If any of these permissions required to use your device's features are disenabled, SoulSingles might not work.
5. Uninstall and reinstall SoulSingles. If nothing else has worked, completely uninstall SoulSingles then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SoulSingles not working

2. Fix SoulSingles Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SoulSingles be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SoulSingles not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SoulSingles may not be able to connect to the Internet when running in the background.