Published by Melanin Matchmaker on Jul 16, 2024

Report an issue with MM Dating.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MM Dating?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Melanin Matchmaker to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MM Dating Customer Insights

1. It's a nice app and I like the setup but it's just no one remotely close and I've set filters multiple times for distances and no one appears under 300 miles and I live in a major city.Finally a app that I can see people who more of my type & more genuine profiles compared to the other dating sites.

2. Need more work like be able to put more on the bio not & if people smoke or drink & straight,it's just the typical things u have.

3. only can add 3 photos or can view much ppl then shows ppl miles!! away or none to be shown.Msgs can't be deleted 😑 so limited or it would of been good app.

4. Picture upload feature is very bad...does not allow you to upload any pictures, keeps saying face not visible when it clearly is.

5. Hopefully, in the future this app will have more participants.Not enough people close, only showing men over 300 + miles away from me.

6. The only con for me right now is there aren’t enough people yet but I appreciate they are still trying to market the app and that isn’t cheap.

7. 5 stars from me as I achieved what I downloaded the app for!Doesn't seem to be a lot of users, 3 profile pics is restrictive.

8. I had to be patient though as I joined in the early days and there were not many people on the app.

9. No real men are on here and they surely aren't who you signed up looking for.Does not work.

10. Unfortunately this app seems to have far too many glitches making the experience poor.I can testify that I am a success story from this app.

11. I'm unable to use the app because of this issue, please fix!I enjoyed setting up my profile it was easy and straight to the point.

Steps to Troubleshoot & Fix MM Dating Issues

1. Fix MM Dating Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MM Dating: Restarting the app will resolve most errors.
  2. Update the MM Dating App. Here is how:
    1. On Android goto PlayStore » Search for "MM Dating" » Open MM Dating » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MM Dating » click "UPDATE".
  3. Clear MM Dating app cache: Clearing cached data will force your app to retrieve the latest data directly from MM Dating servers.
    1. On Android, goto Settings » Apps » Select "MM Dating" » click Storage » click "Clear Cache".
  4. Check MM Dating app permissions. If any of these permissions required to use your device's features are disenabled, MM Dating might not work.
  5. Uninstall and reinstall MM Dating. If nothing else has worked, completely uninstall MM Dating then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MM Dating not working


2. Fix MM Dating Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MM Dating be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MM Dating not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MM Dating may not be able to connect to the Internet when running in the background.

Reported Issues