Contact JuiceSSH Customer Service

Why should I report an Issue with JuiceSSH - SSH Client?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sonelli Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Intuitive controls, identity management, connection management, customization, accessibility, terminal emulation options, the works.

2. Option for other different main UI theme as other SSH client apps from other developers have this option, as yellow and white can be quite a glare.

3. Edit: On closer review , the tunnel seems to last briefly once established and then is unusable after about 30 seconds.It works everytime! I like the plugin feature.

4. Everything is intuitive and also just works, want to exit? There's the Ctrl key and then d and you are out, want to port forward? It connects and even can open the browser I think.

5. Lets me import keys and works great on my phone and tablet for quick administration of my servers.

6. Edit: I noticed not compatible with Android 7 so can't use on my tablet, using another app now and I like using the same apps on both devices.

7. I've been using Termius for a few years but I refuse to pay for their premium subscription.

8. Also the fonts don't resize well in the app when increased in android display settings, cuts off everything.This app was showing promise, the app has been abandoned.

9. Is there a way to import device profiles from other sources like Putty or SecureCRT?Disconnects quickly.

10. Great automation and multitasking capabilities, the Pro version features are worth it.

11. Only thing I can ask for is an SFTP client from the same author.Edit: fantastic support and fix.

1. Fix JuiceSSH Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart JuiceSSH: Restarting the app will resolve most errors.
2. Update the JuiceSSH App. Here is how:
   1. On Android goto PlayStore » Search for "JuiceSSH" » Open JuiceSSH - SSH Client » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JuiceSSH » click "UPDATE".
3. Clear JuiceSSH - SSH Client app cache: Clearing cached data will force your app to retrieve the latest data directly from JuiceSSH servers.
   1. On Android, goto Settings » Apps » Select "JuiceSSH - SSH Client" » click Storage » click "Clear Cache".
4. Check JuiceSSH app permissions. If any of these permissions required to use your device's features are disenabled, JuiceSSH might not work.
5. Uninstall and reinstall JuiceSSH. If nothing else has worked, completely uninstall JuiceSSH then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing JuiceSSH not working

2. Fix JuiceSSH Server issues & Internet Connection

1. Check network connection: An unstable Internet will make JuiceSSH be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to JuiceSSH not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, JuiceSSH may not be able to connect to the Internet when running in the background.