Contact Smart Watch app Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Smart Watch app.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. And I can't even set the time on the watch! (I thought it might set automatically by synchronizing, but no.) "Watch"?! And apparently the app has some problem since bluetooth & location are on, on the Samsung Note 4, but has failed connection.

2. I'm only wearing my watch as a decoration with incorrect time and date, very embarrassing.My battery on my watch died after 2 hour charge in 15 mins.

3. Added 1* for response.Awful. I do not want to watch movies, etc therefore I refuse to provide my credit card information.

4. I will be saving up to get their watch.Thank Kris kringle that the shelter gave this to me for free because I would be p-i-s-s-e-d.

5. It says to install the app also on the watch but there is no functionality of the phone on its own other than searching for Bluetooth.

6. And thinking why does it need my credit card info Fitbit doesn't ask you that ask you to start up an account and from there it's free.

7. I can't even get my Oconee and watch connected properly before it dies.This is very good app that used for connecting the smart watch.

8. However I do not see how I can use it Also I cannot turn on Bluetooth on the watch which makes it totally uselessAwful watch.

9. Connecting to a galaxy note 9I thought this would be a better app to connect Yamay 2020 smartwatch (my first) since it didn't require a zillion unnecessary permissions/personal info for my needs.

10. Wouldn't recommend it to anyone.I just got this smart watch from Temu to and tried set it up.

11. But the app shows the watch as "paired" but doesn't recognize it.

1. Fix Smart Watch app Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Smart Watch app: Restarting the app will resolve most errors.
2. Update the Smart Watch app App. Here is how:
   1. On Android goto PlayStore » Search for "Smart Watch app" » Open Smart Watch app - BT Notifier » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart Watch app » click "UPDATE".
3. Clear Smart Watch app - BT Notifier app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart Watch app servers.
   1. On Android, goto Settings » Apps » Select "Smart Watch app - BT Notifier" » click Storage » click "Clear Cache".
4. Check Smart Watch app app permissions. If any of these permissions required to use your device's features are disenabled, Smart Watch app might not work.
5. Uninstall and reinstall Smart Watch app. If nothing else has worked, completely uninstall Smart Watch app then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Smart Watch app not working

2. Fix Smart Watch app Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Smart Watch app be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Smart Watch app not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Smart Watch app may not be able to connect to the Internet when running in the background.