Published by DISH Network Corporation on Nov 14, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with DISH Anywhere?



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Why chat with our AI DISH Anywhere Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of DISH Anywhere.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. The channel plays in portrait or landscape view and there is a soft button for forcing it to, but not the guide.App doesn't work.. on my phone I can actually watch TV but my guide doesn't even have half my channels.

2. I wonder how they supposedly have been highly ratedNegative zero stars! Dish Anywhere is the worst streaming app there is, and Dish Network is doing NOTHING to fix anything! For the amount we pay for service, there should not be so many issues.

3. To restore the program I go back to the channel guide, stop the buffering stuck stream and restart the channel.

4. After 1 hour, the screen goes black, and I have to go back to the TV guide and click on the channel I was watching to be able to keep watching.

5. Now add that it takes dish weeks, maybe months to fix issues that take other apps less than 24 hours to resolve.

6. No local channels, nothing is in numbered order, it's a mess.. on my firestick the guide looks like it would on my regular TV but will not play any show.

7. I have to exit in and out of the app so often because of freezing issues that I developed carpal tunnel syndrome from doing so.App is TRASH! Like many other reviews state.

8. It's been this way for a year.. I've tried to get tech support for a year and they just tell me they've been hacked... that was a year ago... still getting the same response.. pretty terrible app.. would be awesome if it actually worked.Very bad.

9. I have so many extra TV apps that I wouldn't need if this one worked.Terrible mistake! I switched over to Dish, and I truly regret it.

10. Also the tv guide is not up to date & it tells you the wrong program at a certain time.

11. Well when i clicked record on that program in the guide, it didn't record it at all.

Steps to Troubleshoot & Fix DISH Anywhere Issues

1. Fix DISH Anywhere Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DISH Anywhere: Restarting the app will resolve most errors.
  2. Update the DISH Anywhere App. Here is how:
    1. On Android goto PlayStore » Search for "DISH Anywhere" » Open DISH Anywhere » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DISH Anywhere » click "UPDATE".
  3. Clear DISH Anywhere app cache: Clearing cached data will force your app to retrieve the latest data directly from DISH Anywhere servers.
    1. On Android, goto Settings » Apps » Select "DISH Anywhere" » click Storage » click "Clear Cache".
  4. Check DISH Anywhere app permissions. If any of these permissions required to use your device's features are disenabled, DISH Anywhere might not work.
  5. Uninstall and reinstall DISH Anywhere. If nothing else has worked, completely uninstall DISH Anywhere then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DISH Anywhere not working


2. Fix DISH Anywhere Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DISH Anywhere be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DISH Anywhere not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DISH Anywhere may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!