Published by Sinai Hospital of Baltimore, Inc.

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Multiplier?



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Why chat with our AI Multiplier Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Multiplier.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. My only beef with this app... Please allow a way to enter the birthdate without having to scroll back 8 years to arrive at the DOBWhen I come to enter the date of birth, it will not let me type it in, I thus have to go back through many months manually.

2. The kids live to see how tall they'll eventually be and compare with each other.

3. Eases the hustle of calculating LLDs.

4. Sort this out please, it's not like this on iphoneExcellent work.

5. It's so fun to use at family gatherings.

6. I love the app.

7. Terrible.

8. Works perfectly.

Steps to Troubleshoot & Fix Multiplier Issues

1. Fix Multiplier Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Multiplier: Restarting the app will resolve most errors.
  2. Update the Multiplier App. Here is how:
    1. On Android goto PlayStore » Search for "Multiplier" » Open Multiplier » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Multiplier » click "UPDATE".
  3. Clear Multiplier app cache: Clearing cached data will force your app to retrieve the latest data directly from Multiplier servers.
    1. On Android, goto Settings » Apps » Select "Multiplier" » click Storage » click "Clear Cache".
  4. Check Multiplier app permissions. If any of these permissions required to use your device's features are disenabled, Multiplier might not work.
  5. Uninstall and reinstall Multiplier. If nothing else has worked, completely uninstall Multiplier then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Multiplier not working


2. Fix Multiplier Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Multiplier be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Multiplier not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Multiplier may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!