Published by Shukran App on Apr 17, 2024

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Why should I report an Issue with Shukran?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shukran App to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Shukran

1. As the number one halal food checker app, Shukran identifies ingredients and informs you whether a product contains halal elements, is suspect (mushbooh), or haram (forbidden).

2. Join our committed community and help us reference more products!

3. Join our engaged community and help us reference more products!

4. Each product is added by our teams and/or our community.

5. We provide you with the results of our research, and you make the decision whether to consume the product or not.

6. With Shukran, it has never been easier to shop and check what you're buying.

7. A map giving you access to halal options near your location!

8. Shukran is a 100% independent application.

9. User evaluations and recommendations are objective, without external influence.

Shukran Customer Insights

1. Although many products are not found but the updates are being worked on so it is okey ..Complety useless in Italy not a single product got scanned and when u try to send it to the " Team" They require name, brand name and the ingredients by the time I wrote all that I could have checked the ingredients myself and verify if it's halalVery good and useful app, but too many items are not recognized.

2. I strongly recommend this application.Good app, but not enough content for the products in CanadaThis app when you scan sa food he always said we don't recognize this productDoesn't recognise any UK food items.

3. And also exported products.Good and useful application for Muslims.

4. So we never had to worry to keep our original receiptsThe app works fine, but the products are limited.

5. For example, I live in dubai, and while most foods are halal here, there are haram foods in their own section.

6. I use it often to help figure out what food options are halal.

7. I don't know if this is because of where I live or it's a system problemThis app is exceptional.

8. It used to tell us our points and our old invoices records were there.

9. Be safe eating brothers and sisters.

10. Old application was way better.

11. Pathetic excuse of an app.

Steps to Troubleshoot & Fix Shukran Issues

1. Fix Shukran Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Shukran: Restarting the app will resolve most errors.
  2. Update the Shukran App. Here is how:
    1. On Android goto PlayStore » Search for "Shukran" » Open Shukran » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shukran » click "UPDATE".
  3. Clear Shukran app cache: Clearing cached data will force your app to retrieve the latest data directly from Shukran servers.
    1. On Android, goto Settings » Apps » Select "Shukran" » click Storage » click "Clear Cache".
  4. Check Shukran app permissions. If any of these permissions required to use your device's features are disenabled, Shukran might not work.
  5. Uninstall and reinstall Shukran. If nothing else has worked, completely uninstall Shukran then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Shukran not working


2. Fix Shukran Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Shukran be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Shukran not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Shukran may not be able to connect to the Internet when running in the background.

Reported Issues