Contact Reduce Photo Size Customer Service

Why should I report an Issue with Reduce Photo Size?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of shoozhoo to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now no matter what side you crop or resize to, and the lowest image quality, the file size barely changes! Eg I tried scaling down a 4.5MB 3000x2000 image to 176x132 at 40 quality and the resulting file is 4.0MB. That is literally impossible yet somehow the app manages it? A RAW bitmap 176x132 at 32bpp and 4 channels (RGB alpha) is hardly a fraction of 4MBmy home has a poor data signal so this app is useful to me for photo sharing via MMS.

2. However, it could use an update for Android 10 but 3 years without update says a lot so I've moved on.That's very useful app as I was in need of an app which can quickly reduce size of pics to fit upload limit of photos while filling a form.

3. Would have been 5-stars, but until it's fixed for Android 10, it's just one star from me.Did exactly what I needed - reduced the image size of some pictures for emailing.

4. Doesn't reduce the file size! Suddenly, after the latest update on Samsung, this is broken.

5. :-( It no longer reduces the file size, only the resolution! I can now make a QCIF sized photo that's still 7.8Mb! Argh!!Used to work fantastic, no more.

6. Then I got a new Android phone, and it is stopped reducing the file size.

7. The image file size no longer goes down when resizing.

8. Please fix the problem.I used this app to reduce the size of the image,and now the image size remains the same.

9. Thank you.Cannot find the reduced file anywhere on the device using file manager.

10. The path it saves to uses a cometely different convention than the path in file manager.

11. It was really helpful from reducing a megabyte file into kilobytes...hope they fix this issue.

1. Fix Reduce Photo Size Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Reduce Photo Size: Restarting the app will resolve most errors.
2. Update the Reduce Photo Size App. Here is how:
   1. On Android goto PlayStore » Search for "Reduce Photo Size" » Open Reduce Photo Size » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Reduce Photo Size » click "UPDATE".
3. Clear Reduce Photo Size app cache: Clearing cached data will force your app to retrieve the latest data directly from Reduce Photo Size servers.
   1. On Android, goto Settings » Apps » Select "Reduce Photo Size" » click Storage » click "Clear Cache".
4. Check Reduce Photo Size app permissions. If any of these permissions required to use your device's features are disenabled, Reduce Photo Size might not work.
5. Uninstall and reinstall Reduce Photo Size. If nothing else has worked, completely uninstall Reduce Photo Size then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Reduce Photo Size not working

2. Fix Reduce Photo Size Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Reduce Photo Size be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Reduce Photo Size not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Reduce Photo Size may not be able to connect to the Internet when running in the background.