Published by Apps10X on Apr 19, 2024

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Why should I report an Issue with Music Player - MP3 Player?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Music Player Customer Insights

1. It is a great app, better than any mp3 player out on the market,but I need to upgrade my tablet.Been using this music player app for a long time now, even the free version is perfectly fine to stick with as I did for a long time before buying the full version.

2. 06/04/2023 This used to be my go to music app,but now there's thie annoying thing that cuts near the end of every song , and even if it's minor,it still ruins the listening experience.

3. Worth a try!Other apps I've used in the past would glitch all the time because of my huge discography, but this one has never glitched! Ads are a great way for the app to earn money without the user having to pay anything at all, but the pop-up ads are a step too far for a music app.

4. So I usually try to avoid switching between apps.You guys kick,the music mp3 player is awesome 👍, except for one thing, instead of album artist it should be artist.

5. Sometimes I want to choose a song and immediately pause it so it will play later, but having an ad pop up as soon as the song starts is extremely annoying to have to close first.

6. Only thing it needs to work on is tablet mode controls are weak, and the shuffle algorithm needs to be improved for more randomness (it tends to play the same artist in a playlist).

7. I would have to start the song over to fix this issue, but it's been a constant problem now.It would be 5 stars if 1) It wouldn't stop playing after a few hours every now and again.

8. Highly recommend if you like having more control over how you listen to music, I listen to a lot of Rock & Metal so I'm a huge fan of tweaking equalizer settings for example.

9. It will keep playing in the background and when I switch back, every time it cuts off the song playing and goes to the next one.

10. Another thing is that the music player no longer shows up on the lock screen or notification bar for me.

11. It's been great, but I just switched to a Google pixel 7 and now the app won't play songs while the phone is off.

Steps to Troubleshoot & Fix Music Player Issues

1. Fix Music Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Music Player: Restarting the app will resolve most errors.
  2. Update the Music Player App. Here is how:
    1. On Android goto PlayStore » Search for "Music Player" » Open Music Player - MP3 Player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Music Player » click "UPDATE".
  3. Clear Music Player - MP3 Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Music Player servers.
    1. On Android, goto Settings » Apps » Select "Music Player - MP3 Player" » click Storage » click "Clear Cache".
  4. Check Music Player app permissions. If any of these permissions required to use your device's features are disenabled, Music Player might not work.
  5. Uninstall and reinstall Music Player. If nothing else has worked, completely uninstall Music Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Music Player not working


2. Fix Music Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Music Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Music Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Music Player may not be able to connect to the Internet when running in the background.

Reported Issues