Contact Whist Customer Service

Why should I report an Issue with Whist - Tinnitus Relief?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sensimetrics Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It is of course not a permanent fix, but I found it offers immediate relief and is great for reducing the symptoms of tinnitus when it is at its most invasive and annoying.Pretty good straightforward app for a good price! Could use a lot more features though such as allowing for multiple tones, different tones in left and right ear, as well as much finer tuning (especially at the high frequencies) Not bad for early access.I have meniers and this app has been a lifesaver over the last 2 yrs.

2. If you take the time to fine tune all the settings and run it for ten or fifteen minutes - (with headphones) - it will dramatically reduce the invasive ringing tone of tinnitus.

3. One issue so far is when I start Whist there is a short, very high pitched tone before it resumes my settings.

4. It needs to get out there...share. after I bought it it says may not work on newer versions ..Decent app, controls are a bit too easy to adjust and jumps easily too high or too low.

5. I took my measurements and took them to the audiologist and asked her to find my mask around and it picked the same settings I had at up on the app.

6. The app does need updated for newer devicesThe white text on blue or orange background is almost unreadable.

7. Only had it 1 day, but so far I like it.Excellent app, well worth the inexpensive upgrade so settings can be saved for future use.

8. I have a Samsung so I used Smart Lock to try to keep my phone from locking and possibly shutting down Whist.

9. Once you find your tone the app works well.

10. I set it for pulsed tone left ear only.

11. Still testing sound with various ear buds.Thank you for this app.

1. Fix Whist Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Whist: Restarting the app will resolve most errors.
2. Update the Whist App. Here is how:
   1. On Android goto PlayStore » Search for "Whist" » Open Whist - Tinnitus Relief » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Whist » click "UPDATE".
3. Clear Whist - Tinnitus Relief app cache: Clearing cached data will force your app to retrieve the latest data directly from Whist servers.
   1. On Android, goto Settings » Apps » Select "Whist - Tinnitus Relief" » click Storage » click "Clear Cache".
4. Check Whist app permissions. If any of these permissions required to use your device's features are disenabled, Whist might not work.
5. Uninstall and reinstall Whist. If nothing else has worked, completely uninstall Whist then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Whist not working

2. Fix Whist Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Whist be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Whist not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Whist may not be able to connect to the Internet when running in the background.