Contact Sleep Number Customer Service

Why should I report an Issue with Sleep Number?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sleep Number Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We’ve updated your Sleep Number smart sleep experience with more personalization to address your one-of-a-kind sleep needs for every stage of life. - Temperature control just got smarter with SmartTemp programs, scientifically shown to improve sleep quality.

2. Our exclusive sense-and-do technology accurately measures your biosignals - your average heart rate, heart rate variability (HRV) and average breath rate - throughout the night, then automatically adjusts to your individual needs, designed to continuously improve your sleep over time.

3. The Sleep Number app delivers a one-of-a-kind experience, seamlessly blending smart bed capabilities, personalized sleep and health insights and rewards.

4. Only the Sleep Number smart bed uses the science of your personal sleep data to understand your one-of-a-kind needs for continuously better sleep quality.

5. Take control of your sleep with smart bed control, including your Sleep Number setting, Responsive Air technology and FlexFit adjustable base to ensure you’re getting the best quality sleep.

6. Personalized sleep insights help improve your sleep and wellbeing to get the most from your smart bed every night and every day.

7. See a 30-day summary of your sleep health with actionable insights, and if you choose, share with your physicians to help provide a more holistic picture of your health.

8. See your personal sleep trends over time by day, week, month and year, plus personalized insights to help you achieve your best possible sleep.

9. Access your Sleep Number Rewards account to learn about sleep, refer friends, access exclusive benefits, earn free bedding and even shop Sleep Number products.

10. Designed through a research collaboration with Feinberg School of Medicine at Northwestern University, the programs help promote recovery and minimize sleep disruptions.

11. Developed by sleep science experts with insights into how each of us sleeps, it connects you with your best possible sleep, night after night and through every phase of life.

1. I'm not sure how accurate the measurements are as they seem off some nights and sometimes it will read I'm in the bed when no one is home.The app is great for gathering data about your sleep habits, etc., and ok for adjusting the bed; however, both hubby and I would prefer having a non-phone remote that we could use for the simpler functions like changing the sleep number or putting the head up and down.

2. For the amount of money you spend on the bed it seems a remote would be included.It sucks After the first month-and-a-half it always stayed connected to the wifi, now, not only does it not stay connected, it can't find it and if I does and gives the 3 check makes showing its connected, it then shows its not connected.

3. I've been losing weight over the last year, and I can see the changes happening in my Sleep Number data.

4. I'm on the verge of uninstalling the app and just using the remote to control the bed and my fitness tracker to grade my sleep.There are major problems with this app.

5. Why have private mode look like it can be set individually when it actually affects both sides of the bed? So I can't get back in the bed in the morning to watch some TV or read a book without messing up my or my fiance's sleep session.

6. As a result, my sleep number suffers, though I'm getting a great night's sleep each night.

7. It's aggravating having to unlock my phone, navigate to the app, open it, then make the desired adjustments as opposed to just grabbing a remote... OR... asking Alexa or Google to make the adjustments, but those assistants are not compatible with the bed.

8. Moves and controls bed fine.I realize this may be the bed and not so much the app, but the app consistently shows me taking 2+ hours to fall asleep once I enter bed, and my wife tells me it takes about 2 minutes.

9. My wife and I may lay in bed at night to read but it will think we're going to sleep.

10. The bed will collect data if IT thinks you are laying down to sleep.

11. Not sure if it's the weight of the blankets or what, but u have to adjust my sleep sessions almost every day.

1. Fix Sleep Number Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sleep Number: Restarting the app will resolve most errors.
2. Update the Sleep Number App. Here is how:
   1. On Android goto PlayStore » Search for "Sleep Number" » Open Sleep Number » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sleep Number » click "UPDATE".
3. Clear Sleep Number app cache: Clearing cached data will force your app to retrieve the latest data directly from Sleep Number servers.
   1. On Android, goto Settings » Apps » Select "Sleep Number" » click Storage » click "Clear Cache".
4. Check Sleep Number app permissions. If any of these permissions required to use your device's features are disenabled, Sleep Number might not work.
5. Uninstall and reinstall Sleep Number. If nothing else has worked, completely uninstall Sleep Number then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sleep Number not working

2. Fix Sleep Number Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sleep Number be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sleep Number not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sleep Number may not be able to connect to the Internet when running in the background.