Contact My Verisure | Old Customer Service

Why should I report an Issue with My Verisure | Old?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Securitas Direct - Verisure to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This will make it possible to adapt the operating mode of your alarm to protect you during the night, only in the rooms of your house which you select. - Improvements to the notification service to complete more features. -If you are a customer of Verisure and you have a Verisure Smart Alarm installed, you will only have to download and install the application. -If you are a customer of Verisure and you have another device installed, or you do not know if your device is compatible with this application, call our Customer Services line and we will give you all of the information. -If you are still not a customer of Verisure and you want to receive more information, you can contact us on our website or by calling.

2. This app works with Securitas Direct / Verisure systems in Spain, France (only FAST systems), Italy, Portugal, Andorra, Brazil, Chile, Perú and Argentina. - See the status of your alarm (know if it is connected). - Control entries/exits.

3. All of the products and applications used to control your alarm have the most stringent security systems thanks to the Verisure Technology which is exclusive to Securitas Direct.

4. The alarm does not have to be triggered, it does not even have to be activated: you can request photos which you will see on your mobile phone. - Control your home automation (lights, heating, etc. ). - New Action Plan service. - Our Sleep Arming service.

5. You will always know who connects and disconnects your alarm and at what time (cleaning staff, employees, etc. ). - See everything that happens in your home or business, even though you are on the other side of the world.

6. At Verisure we continue to look after your security, 24 hours a day.

1. I don't rate the hardware or the app.Pretty awful app Unless you want to type a password each time you open it to switch alarm on/off there's no way to protect if your phone gets swiped.

2. Also the apps push notifications don't work, so I have no idea if my home is getting robbed unless they call my phone, which I've found out they also don't do when the alarm goes off.

3. Will be canceling contractMy property had theft even with their alarm fitted.I had asked for the alarm to be constantly armed in a day partial mode as per configuration of the property and for the customer to only "Change" it to full mode whenever they are opting to go out.

4. Good hob and keep it up Verisure.Awful. It's so bad that I don't even know where to start: 1) NO IFTTT integration, example If alarm triggers my Hue lights On as safety , IF alarm ON the Sprinklers ON.

5. When I set the alarm from the phone I sometime get the message "the alarm status is now deactivated" but then I look at the events and I see a "activated from Android".

6. I'll be cancelling my contract now, which is a shame because the idea of the alarm system is a good one.

7. I just dont feel safe with the alarm system therefore it's pointless.

8. The company itselt seems to promise services ahead of their competitors but the app and the lack of home integration says otherwise.The app tends to work without too many problems.

9. Then when you find that recording and save or share it, the app will automatically go back from the beginning, so you'll have to go through the scrolling again!! Terrible No way of going directly using a calendar for example.

10. I installed this alarm so I can set it at my parents house who aren't that technically advanced.

11. It's been like this for a while and frankly I find it unacceptable, considering the monthly fees we pay.The service is great.

1. Fix My Verisure | Old Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Verisure | Old: Restarting the app will resolve most errors.
2. Update the My Verisure | Old App. Here is how:
   1. On Android goto PlayStore » Search for "My Verisure | Old" » Open My Verisure | Old » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Verisure | Old » click "UPDATE".
3. Clear My Verisure | Old app cache: Clearing cached data will force your app to retrieve the latest data directly from My Verisure | Old servers.
   1. On Android, goto Settings » Apps » Select "My Verisure | Old" » click Storage » click "Clear Cache".
4. Check My Verisure | Old app permissions. If any of these permissions required to use your device's features are disenabled, My Verisure | Old might not work.
5. Uninstall and reinstall My Verisure | Old. If nothing else has worked, completely uninstall My Verisure | Old then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Verisure | Old not working

2. Fix My Verisure | Old Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Verisure | Old be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Verisure | Old not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Verisure | Old may not be able to connect to the Internet when running in the background.