Published by South East Asia Telecom (Cambodia) Co., Ltd on Jul 15, 2024

Report an issue with yes seatel.
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Why should I report an Issue with yes seatel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of South East Asia Telecom (Cambodia) Co., Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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yes seatel Customer Insights

1. And I want the option that I can purchase internet pack in the yes app back.Before Seatel app is very useful, we can buy internet pack, transfer internet, playgame, promotion reminder,... But Yes App today is useless.

2. This means that your value pack may have an entire week before it expires, but you cant you it because your main account expirThe internet now is slower than before and unreliable.

3. When you purchase a value pack, it gives you a fixed term before it expires.

4. It show us of want we want regarding check balance, internet, expired date of internet and more...I support you.

5. When you purchase money for the main account, it gives you a fixxed term before the account expires.

6. This app only for control your usage, check balance, top up, but you can't buy internet package.

7. I think maybe better then now.I use seatel because it was easily buying the internet package through the app.

8. You then use this to purchase a value pack that gives you "x" amount of credit.

9. I cannot even buy internet package in the app like before.Yes it is very useful app i used it.

10. Why I can't login new update yes seatel app? please make a video on your channel to teach about how to do when we're forgot the password.

11. To get access to the services you must purchase a $value.

Steps to Troubleshoot & Fix yes seatel Issues

1. Fix yes seatel Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart yes seatel: Restarting the app will resolve most errors.
  2. Update the yes seatel App. Here is how:
    1. On Android goto PlayStore » Search for "yes seatel" » Open yes seatel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for yes seatel » click "UPDATE".
  3. Clear yes seatel app cache: Clearing cached data will force your app to retrieve the latest data directly from yes seatel servers.
    1. On Android, goto Settings » Apps » Select "yes seatel" » click Storage » click "Clear Cache".
  4. Check yes seatel app permissions. If any of these permissions required to use your device's features are disenabled, yes seatel might not work.
  5. Uninstall and reinstall yes seatel. If nothing else has worked, completely uninstall yes seatel then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing yes seatel not working


2. Fix yes seatel Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make yes seatel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to yes seatel not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, yes seatel may not be able to connect to the Internet when running in the background.

Reported Issues