Published by Sintelly on Aug 5, 2024

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Why should I report an Issue with Sintelly: CBT Therapy Chatbot?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sintelly to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Sintelly: CBT Therapy Chatbot image 1 contact Sintelly: CBT Therapy Chatbot image 2

Sintelly Customer Insights

1. I really like the app, and highly recommend it.🥰 👍It's easy to navigate, organized, educational, runs well, doesn't eat my battery,and it's not real buggy.🤗😍😎 You can save ur favorite articles or ones to read later,(very organized 😍).

2. I also want to add like a download button to download the articles/bookmark? Cause, I really wanna read this with and without wifi! Although, not everything is free, some articles will need premium to unlock or read them but you can read them by just watching ads.

3. The only suggestion I'd make is more proof reading of the articles published because I have found some of the grammar, punctuation and spelling errors to be very distracting For instance, I don't think an article should begin with "Hey guys" or contain misspellings that make words unrecognizable.

4. Secondly I can't find any of the "emotional intelligence" articles I read before.

5. I hope there's an download option to read it even offline (if there's already, i think just for premium users?) 4.

6. I still love it tho!So during the time that I've actually had this app I've not utilize it as much as I would like but the information and knowledge gained each time I do access the application meets or exceeds expectations.

7. More article (especially in personality type like mbti and 8 archetype) I don't see any alternative here it's just disappointing that some articles needs premium to open.

8. it's actually really great for those few minutes you have to spare to read something informative.I'm learning a lot from this app & also polishing up on things I knew previously.

9. There really is a plethora of information to be gained here and it's easily accessible, navigation is easy & smooth no problems with this app but am rather interested in the premium version.

10. Now everythings hard to navigate and there's no good organizated articles like before where users can pick a topic and actually study it.

11. They were organized and easy to read.

Steps to Troubleshoot & Fix Sintelly Issues

1. Fix Sintelly Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sintelly: Restarting the app will resolve most errors.
  2. Update the Sintelly App. Here is how:
    1. On Android goto PlayStore » Search for "Sintelly" » Open Sintelly: CBT Therapy Chatbot » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sintelly » click "UPDATE".
  3. Clear Sintelly: CBT Therapy Chatbot app cache: Clearing cached data will force your app to retrieve the latest data directly from Sintelly servers.
    1. On Android, goto Settings » Apps » Select "Sintelly: CBT Therapy Chatbot" » click Storage » click "Clear Cache".
  4. Check Sintelly app permissions. If any of these permissions required to use your device's features are disenabled, Sintelly might not work.
  5. Uninstall and reinstall Sintelly. If nothing else has worked, completely uninstall Sintelly then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sintelly not working


2. Fix Sintelly Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sintelly be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sintelly not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sintelly may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I believe this to be an awesome app last year but was never able to actually use it to it potential. I most definitely would love to see what all is there to offer but unfortunately I don't have the time. Because of my scheduling at this time I am asking to cancel the subscription and refund the full $19.99 that was charged just moments ago. I dont want to pay for it and not be able to enjoy it again. But trust and believe I will be back. Thank you for your assistance and I look forward to re subscribing in the very near future.

    — by Courtney Danielle Johnson 3 years ago

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