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1. So unless I am able to find a fix for this problem I'm ditching the app.I have been trying to find so many apps like this that can count our steps and calories but they don't work....but this one, I love it so much it counts our steps even when we use another app or even when we switch of our phones...download this app and it take only one mb!It is motivational! Sometimes it seems impossible that the time is accurate.

2. Checked app and it says 12 minutes? Other times I have walked with app open and it seems accurate.I hate this app ! 😠😠😠 You literally have to move your phone up and down for it to count your steps ! And it randomly stops too .

3. When we shake our hands it count it as a step and we can stand and shake our hands and it will count and burn callery but in pur body callory does not burnDoes not count steps properly.

4. but one major problem is that it drains my battery like "pokemon go".I loved this program that make e running and at the same time it always don't say for me update and the better i can open the song when i am runningI have put it in trouser pocket.

5. I tried to follow the instructions for "How to fix the 'Stop Counting Steps' issue" but they did not match the menu strutcure of my Samsung GS4 ... not anything close.

6. This App does reliably count steps.

7. I walked miles today ... and it only recorded 347 steps.

8. Total waste of time.it simple and easy to adjust sensitivity to the step counter.

9. Only counts 1/3 of the steps.

10. Hope the people who made it fix it or its ditched and history !I would rate it 0 stars but then it won't let me .

11. A big problem since that's its sole purpose in life.

1. Fix Step Counter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Step Counter: Restarting the app will resolve most errors.
2. Update the Step Counter App. Here is how:
   1. On Android goto PlayStore » Search for "Step Counter" » Open Step Counter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Step Counter » click "UPDATE".
3. Clear Step Counter app cache: Clearing cached data will force your app to retrieve the latest data directly from Step Counter servers.
   1. On Android, goto Settings » Apps » Select "Step Counter" » click Storage » click "Clear Cache".
4. Check Step Counter app permissions. If any of these permissions required to use your device's features are disenabled, Step Counter might not work.
5. Uninstall and reinstall Step Counter. If nothing else has worked, completely uninstall Step Counter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Step Counter not working

2. Fix Step Counter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Step Counter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Step Counter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Step Counter may not be able to connect to the Internet when running in the background.