Published by ScyMed Inc.

contact MediCalc® Chat with our AI-based MediCalc Support
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Why chat with our AI MediCalc Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of MediCalc.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. 2- to add other commonly used calculations by pediatric doctors like midparental height, predicted adult height, conversion of centiles to z score in growth chart data and others In general thank you for this great app !Hi i considered myself one of the fans for this wonderful prog But since the last problem elapsed that you know (sudden shut down of the prog once i tried to open it and press mobile to use the prog),all we are suffering all your previously mentioned tricks are not working ,all of them were not working with me to solve it please work on it ..till that the prog is useless and take space without benefit and have to use another working one i use Huwaei mate 7 and android version 5.1.1Not working.. and don't tell me to uninstall any other app or update.. fix your app, since it is the one with problem.

2. I don't have problems with any other app.After the last update it is not opening and displays an error message in chinese i guess (not sure).

3. good: no need for account creation (compare to other calculators), relatevely small size of the app, can work offline.

4. Please open the app to calculators, not to look at the front page...I suggest from the developer to add the following: 1- option in the settings for what are the default units, SI units or conventional.

5. I am using poco f1 miui 11it didn't open on my android v7.

6. suggestions: material design with workflow according to android gudelines.

7. No ties to other apps (like chrome).

8. because we are changing the units every time we use MediCalc.

9. if crossplatform is a must have feature, try flutter toolkit.

Steps to Troubleshoot & Fix MediCalc Issues

1. Fix MediCalc Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MediCalc: Restarting the app will resolve most errors.
  2. Update the MediCalc App. Here is how:
    1. On Android goto PlayStore » Search for "MediCalc" » Open MediCalc® » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MediCalc » click "UPDATE".
  3. Clear MediCalc® app cache: Clearing cached data will force your app to retrieve the latest data directly from MediCalc servers.
    1. On Android, goto Settings » Apps » Select "MediCalc®" » click Storage » click "Clear Cache".
  4. Check MediCalc app permissions. If any of these permissions required to use your device's features are disenabled, MediCalc might not work.
  5. Uninstall and reinstall MediCalc. If nothing else has worked, completely uninstall MediCalc then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MediCalc not working


2. Fix MediCalc Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MediCalc be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MediCalc not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MediCalc may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!